fonts cannot be changed when copied as "mixed" from another program or e-mail

NEW
Unassigned

Status

Thunderbird
Message Compose Window
12 years ago
a year ago

People

(Reporter: Eric Jeker, Unassigned)

Tracking

({testcase})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [workaround comment #10])

Attachments

(2 attachments)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

I copied a text from another e-mail I wrote a few minutes ago. The text
contained Fixed Width and "Arial, Helvetica" font. Then I tried to change those
font by selecting all the message. In the font selector, it's writing (mixed)
and I selected "Arial, Helvetica" and changed the size by clicking the "Large
Font Size" button. Only the already "Arial, Helvetica" font changed but not the
"Fixed Width" one. I had to select only the "Fixed Width" part of the text to
change that font.

Reproducible: Always

Steps to Reproduce:
1. Create an e-mail with fixed width and "non-fixed width" font
2. Copy the text in another e-mail
3. Try to change fonts by selecting all the message in one

Actual Results:  
mmmh ... can't change font size....

Expected Results:  
change font size...

Comment 1

12 years ago
Which version of TB is this bug reported against?

I am unable to reproduce, with 1.0.6 or 1.6a1-0830.  Maybe you could finetune 
the "steps to reproduce", they're a little vague.  In particular, it's not clear 
whether you're copying the text from a compose window or a message-display 
window.

Did you go back and check that you can't resize the entire text block as 
originally typed in (rather than pasted)?
(Reporter)

Comment 2

12 years ago
The version of TB is : version 1.0.6 (20050716)

I can reproduce the bug with the e-mail I still have in my "Sent" box.

I'm copying text from a display message window (in my "Sent" box) in a edit
message window (my new e-mail). It's the same if I'm right mouse clicking the
e-mail, still in my "Sent" box, and select the "Edit as new..." option.

But yeah, I cannot reproduce an e-mail that's generating the bug. Do you know
how I can send you the e-mail ?

I put a GIF image in attachment where you can see the selected line, written in
"Courrier" but in the fonts select box you will see the "Helvetica, Arial"
indication.
(Reporter)

Comment 3

12 years ago
Created attachment 194896 [details]
Image that show the bug in action

The selected text is in "Courrier" but in the fonts select box you can see
"Helvetica, Arial". At this moment, if I select "Fixed width" and then back to
"Helvetica, Arial", the font don't change anymore. Same if I try to change size
but Bold, Italic and Underline is working fine.

Comment 4

12 years ago
(In reply to comment #3)
> Created an attachment (id=194896) [edit]
> Image that show the bug in action

Hm.  In that example, was *all* the text in that message copied from the original, or just the text that's shown with a fixed-width font?  If the 
latter, the quick workaround is to use "Paste Without Formatting" (from the 
Edit menu).
(Reporter)

Comment 5

12 years ago
I copied all the text. I still have the e-mail I used and I can reproduce the bug each time from this e-mail.

I am going to install Thunderbird 1.5. I will tell you if it happen the same way in that version.
(Reporter)

Comment 6

12 years ago
Ok, the bug is happening the same way in TB 1.5.

Some more informations :

- My default font is Helvetica, Arial so when I am creating a new mail I am writing it in Helvetica, Arial.
- In that e-mail, I am using a bulleted list. The bulleted lists are always doing strange things with fonts. If you have a default font and create a bulleted list (by clicking on the appropriate button) you won't write the bulleted text line in your default font (here, Helvetica, Arial) but in "Variable width" font.
- The problem won't happen if you change the font word by word. It happens only if you are trying to change the font of all the text including the one above the bulleted list.

Comment 7

12 years ago
(In reply to comment #6)
> - In that e-mail, I am using a bulleted list. The bulleted lists are always
> doing strange things with fonts.

Yeah, this is a known problem; bug 250539.

When you paste the data in, using a bulleted list, how exactly is this being done?  What is the precise sequence of typing, pasting and formatting that you perform to get into this state?

Comment 8

11 years ago
I can confirm that this behaviour also exists in 1.5.0.5.
QA Contact: message-compose

Comment 9

10 years ago
I can confirm this very annoying bug exist also in TB 2.0.0.6

Updated

9 years ago
Assignee: mscott → nobody
Created attachment 408810 [details]
testcase

This happens also here with latest 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5pre) Gecko/20091027 Lightning/1.0pre Shredder/3.0pre ID:20091027032153

I can't provide a closely STRs but in general I have this problem when receive mail from outlook (but not always)

In this case I use this workaround:

1. select part of mesagge that is "mixed";
2. (compose window) menu--> Format --> remove all text styles

attached email testcase (modified for privacy). Open, edit as draft: I can't decrease font size selection quoted text and click on related icon on compose bar.

Set to new.
Assignee: nobody → ulysse
Status: UNCONFIRMED → NEW
Ever confirmed: true

Updated

8 years ago
Keywords: testcase

Updated

8 years ago
Assignee: ulysse → nobody

Updated

8 years ago
Whiteboard: [workaround comment #10]
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