306828 - 'Report a Broken Web Site' dialogue box fails to shut

Status: RESOLVED DUPLICATE of bug 307678

(Other Applications Graveyard :: Reporter, defect)

Description

[Zach Beauvais]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050901 Firefox/1.6a1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050901 Firefox/1.6a1

After opening the 'Report a Broken Web Site' box and accepting the terms and
conditions, if one chooses to cancel -- that is: to NOT report a broken website
-- the dialogue box only partially closes and becomes unresponsive. The Windows
close box will not close it, and no buttons/text are visable. The Window is
still recognised (that is: minimised in the toolbar), but will not allow itself
to be closed.

Reproducible: Sometimes

Steps to Reproduce:
1. Open Help> Report a Broken Website,
2. Accept Terms and Conditions by pressing Next,
3. Choose to cancel (NOT report a broken website)/ or/ close the window

Actual Results:  
The dialogue box became unresponsive, and all text/ form buttons are invisible,
though the window itself remains.

Expected Results:  
Window is expected to close -- the dialogue cancelled.

Comment 1

[Bill Gianopoulos [:WG9s]]

Works for me!  same build ID.  Extension conflict perhaps?

Comment 2

[Zach Beauvais]

I use a separate profile to test, no extentions or themes loaded (aside from the
custom install options from download).

It could have been an XP error, though the window finally closed when I quit
firefox completely. Hasn't reoccurred completely, but is still sluggish to close.

Cheers

Comment 3

[Jonathan David Bloom]

It happened for me in the Firefox 1.5 Beta RC

Comment 4

[Robert Accettura [:raccettura]]

Can anyone reproduce this?  Speak quick.

Comment 5

[dewcraver]

(In reply to comment #4)
I had the same or a similar problem, but I can't reproduce it right now :(.  In
my experiances, only the red button in the corner to close the window  was still
visible; everything else diappeared but something odd happened: it displayed
whatever web page I was viewing!  If I moved the window around, the image became
garbled.  The window was unresponsive other than moving it around.  The window
closed when I closed Firefox.  Hope this helps!

Comment 6

[Nico]

Happens to me too.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908 Firefox/1.4

Comment 7

[John Liebson]

Just happened to me, this time after I had reported a site; I did ask the report
mechanism to show me the details of the report--which may have effected the
closing of the Reporter, but I have no way of testing that.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
Firefox/1.4 ID:2005090806

Comment 8

[Jason Alcock]

I've seen it too. Just installed 1.5 Beta 1. Cancelled a report and then
completed a report. Same behaviour as above. (Mozilla/5.0 (Windows; U; Windows
NT 5.1; en-US; rv:1.8b4) Gecko/20050908 Firefox/1.4) 

Comment 9

[Robert Accettura [:raccettura]]

I have a feeling this isn't reporter specific, but something with the XUL <wizard/>.

Comment 10

[Robert Accettura [:raccettura]]

Ok, I believe this is a dup of bug 307678, because we use window.openDialog
http://lxr.mozilla.org/mozilla/source/extensions/reporter/resources/content/reporter/reporterOverlay.js#40

I'm duping this, because I'm rather confident about this.  If someone can prove
otherwise, let me know and we'll look into it closer.

*** This bug has been marked as a duplicate of 307678 ***