Closed Bug 306888 Opened 20 years ago Closed 20 years ago

Thunderbird IMAP not truly purging deleted emails

Categories

(Thunderbird :: General, defect)

defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 227371

People

(Reporter: jims, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050627 Firefox/1.0+ Build Identifier: version 1.0+ (20050712) This problem has been duplicated on both Mac and PC. I have not tested Linux. This problem is occuring with the following email server: Post.Office v3.6.3 release 105. Whenever emails in an IMAP account using Thunderbird are purged, they are no longer being displayed by Thunderbird, but they are remaining in the account folder on the email server. They aren't displayed anymore by Thunderbird, but they are seen and sometimes displayed by other email clients. Outlook sees every email that Thunderbird supposedly had purged. However, the email is marked for deletion and grayed out. Since it is grayed out, it can't be purged by Outlook. I know the actual email is still there because Outlook can undelete it and still read it. In my case, Thunderbird shows only 300 email headers in my IMAP account, but If I access the account using Outlook, it is seeing AND displaying all 3900 emails. That means that over the past month I have supposedly purged 3600 emails through Thunderbird, that are actually not purging. Apple's mail shows that it is going through all 3900 headers, but then only displays those that were not "purged" by Thunderbird. I think that even Thunderbird is seeing all of the other emails because as time goes on, it takes longer to display the headers for this IMAP account. Currently, the only way I can remove these files is to temporarily move all displayed emails to my local folder. Then I have to go into terminal on the email server and delete all files in the folder for my specific IMAP account. Once I do this, I can go through Thunderbird and move all of the legitimate emails back into the IMAP account from the local folder. However, the problem I have now is that Apple Mail, and Outlook both see the received date for every email as the current date. I have experienced this problem on multiple IMAP accounts using both the latest stable release of Thunderbird and trunk builds, on both Windows XP and MacOS 10.3.9. Reproducible: Always Steps to Reproduce: 1.Using Thunderbird with an IMAP account, Mark an email for deletion. 2.Compact all folders to force a purge -OR- 3.If you have the account set to purge when Thunderbird is closed, close Thunderbird. Actual Results: The emails no longer show up in Thunderbird but they are still on the server and are still seen by other email clients accessing that account. Expected Results: When the purge command is sent from Thunderbird, all emails marked for deletion should be truly removed from the server. I am using Post.Office v3.6.3 release 105 for an email server, however, I have heard that it is happening to some other people using other email servers.
*** This bug has been marked as a duplicate of 227371 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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