If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

McAfee and Mozilla appear to be incompatible

VERIFIED INVALID

Status

()

Firefox
General
VERIFIED INVALID
12 years ago
8 years ago

People

(Reporter: Lorraine Marshall, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I have been informed by McAfee that their products have become inactive because
I can't verify them. Nor can I download updates. Mozilla message was that McAfee
had been prevented from downloading.  I requested Mozilla to "allow" McAfee and
it will now let me into the McAfee site but will not allow me to access any of
the functions. I don't know if this qualifies as a bug but it is certainly
irritating. Can you help?

Reproducible: Always

Steps to Reproduce:
1. Attempt to contact McAfee
2. Request downloads
3.

Actual Results:  
The McAfee screen lost its wording and the words "not defined" appeared

Expected Results:  
Allowed me to access downloads and to verify myy description.
This is a mcafee issue, not firefox. Mcafee in general use activex controls to
do their product updates, which only work in IE. To compound the issue the last
I checked you could only use your default browser to download the updates. They
did have a plugin for netscape but it was incompatible with firefox.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → INVALID
--> Websites :: www.mozilla.com so timeless can close out Firefox :: Product Site.
Component: Product Site → www.mozilla.com
Product: Firefox → Websites
QA Contact: product.site → www-mozilla-com
-> Firefox::General (939393)
Component: www.mozilla.com → General
Product: Websites → Firefox
QA Contact: www-mozilla-com → general

Comment 4

12 years ago
(In reply to comment #2)
> --> Websites :: www.mozilla.com so timeless can close out Firefox :: Product
> Site.
> McAfee put up a plugin that was supposed to automatically download to enable use of another browser but the download never happens. Consequently I cannot use Firefox as default browser on new pc as McAfee is installed as part of package


(In reply to comment #4)
Please talk to mcafee
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.