306931 - McAfee and Mozilla appear to be incompatible

Status: VERIFIED INVALID

(Firefox :: General, defect)

Description

[Lorraine Marshall]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I have been informed by McAfee that their products have become inactive because
I can't verify them. Nor can I download updates. Mozilla message was that McAfee
had been prevented from downloading.  I requested Mozilla to "allow" McAfee and
it will now let me into the McAfee site but will not allow me to access any of
the functions. I don't know if this qualifies as a bug but it is certainly
irritating. Can you help?

Reproducible: Always

Steps to Reproduce:
1. Attempt to contact McAfee
2. Request downloads
3.

Actual Results:  
The McAfee screen lost its wording and the words "not defined" appeared

Expected Results:  
Allowed me to access downloads and to verify myy description.

Comment 1

[Dave Townsend [:mossop]]

This is a mcafee issue, not firefox. Mcafee in general use activex controls to
do their product updates, which only work in IE. To compound the issue the last
I checked you could only use your default browser to download the updates. They
did have a plugin for netscape but it was incompatible with firefox.

Comment 2

[Reed Loden [:reed]]

--> Websites :: www.mozilla.com so timeless can close out Firefox :: Product Site.

Comment 3

[:Gavin Sharp [email: [e-mail]]]

-> Firefox::General (939393)

Comment 4

[Audrey Brown]

(In reply to comment #2)
> --> Websites :: www.mozilla.com so timeless can close out Firefox :: Product
> Site.
> McAfee put up a plugin that was supposed to automatically download to enable use of another browser but the download never happens. Consequently I cannot use Firefox as default browser on new pc as McAfee is installed as part of package

Comment 5

[Tyler Downer [He/Him]]

(In reply to comment #4)
Please talk to mcafee