Closed Bug 307176 Opened 19 years ago Closed 16 years ago

Email is there, Thunderbird appears to begin to download but fails to download any email from this mail server

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: usanzac, Unassigned)

References

(
URL
)

Details

(Whiteboard: closeme 2009-06-25)

Attachments

(1 file)

Thunderbird log
22.29 KB, text/plain
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 Build Identifier: version 1.0.6 (20050716) I have 3 POP3 email accounts. Two are at pop-server.nc.rr.com. Another is not but it shares the same problem. At start-up or on any other means (that I know of to download email, including CTRL-T, SHIFT-CTRL-T, individually off the download icon, the File/Get New Messages pulldown, etc) the best I can get is the status bar message "Receiving: message 1 of n". For one account, this status message remains though nothing appears to be happening. For others, including the other account on the same mail server, the message goes away after a couple of seconds though again, nothing happens. I have checked the forums, attempted most everything suggested at mozillazine and elsewhere, even did the old M$ trick of rebooting. Nothing makes a difference. No new email has download since 31 Aug. The cursed Symantec AntiVirus which I'm forced to run every week, last ran over a day before email stopped downloading. It "quarantines" all the time but I restore every time but that's been going on for months. However, I tried with AntiVirus disabled. I finally ran with options to take a log but nothing stands out to me apart from timeouts which don't appear to be appropriate given how quickly "nothing happens". Log follows (since I don't see a way to attach it): 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: Entering NET_ProcessPop3 90 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Messaging Multiplexor (iPlanet Messaging Server 5.2 HotFix 2.04 (built Feb 8 2005)) 0[2749b0]: POP3: Entering state: 29 0[2749b0]: SEND: AUTH 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 30 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 32 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: USER simon 0[2749b0]: Entering NET_ProcessPop3 90 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Messaging Multiplexor (iPlanet Messaging Server 5.2 HotFix 2.04 (built Feb 8 2005)) 0[2749b0]: POP3: Entering state: 29 0[2749b0]: SEND: AUTH 0[2749b0]: Entering NET_ProcessPop3 18 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Hello there. 0[2749b0]: POP3: Entering state: 29 0[2749b0]: SEND: AUTH 0[2749b0]: Entering NET_ProcessPop3 38 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK password required for user simon 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 30 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 20 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Maildrop ready 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 32 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: USER sp0001am 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 20 2977930 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 9 0[2749b0]: SEND: LIST 0[2749b0]: Entering NET_ProcessPop3 41 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK password required for user sp0001am 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 23 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR Invalid command. 0[2749b0]: POP3: Entering state: 30 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 210 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK scan listing follows 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 1 8802 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 2 509182 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 3 10807 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 4 3591 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 5 4507 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 6 8240 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 7 1516113 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 8 4723 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 9 3172 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 10 2232 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 11 1902 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 12 1865 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 13 722561 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 14 8911 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 15 4163 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 16 142734 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 17 3843 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 18 3377 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 19 8113 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 20 9092 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 11 0[2749b0]: SEND: UIDL 0[2749b0]: Entering NET_ProcessPop3 20 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Maildrop ready 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 445 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK unique-id listing follows 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 1 10806-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 2 10807-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 3 10808-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 4 10809-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 5 10811-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 6 10812-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 7 10813-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 8 10814-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 9 10816-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 10 10817-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 11 10820-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 12 10821-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 13 10824-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 14 10826-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 15 10827-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 16 10829-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 17 10833-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 18 10834-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 19 10835-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 20 10836-1056533493 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 15 0[2749b0]: POP3: Entering state: 18 0[2749b0]: SEND: RETR 1 0[2749b0]: Entering NET_ProcessPop3 17 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 8802 octets 0[2749b0]: POP3: Entering state: 19 0[2749b0]: Opening message stream: MSG_IncorporateBegin 0[2749b0]: Done opening message stream! 0[2749b0]: RECV: (null) 0[2749b0]: Entering NET_ProcessPop3 15 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 26 195022 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 9 0[2749b0]: SEND: LIST 0[2749b0]: Entering NET_ProcessPop3 27 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Here's what I can do: 0[2749b0]: POP3: Entering state: 32 0[2749b0]: Entering NET_ProcessPop3 97 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: SASL LOGIN 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: TOP 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: USER 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: LOGIN-DELAY 600 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: PIPELINING 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: UIDL 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: IMPLEMENTATION Courier Mail Server 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 35 0[2749b0]: SEND: AUTH LOGIN 0[2749b0]: Entering NET_ProcessPop3 34 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK scan listing follows 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 1 7539 0[2749b0]: POP3: Entering state: 10 0[2749b0]: Entering NET_ProcessPop3 223 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 2 2829 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 3 9123 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 4 35920 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 5 5477 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 6 4936 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 7 5041 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 8 5490 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 9 19015 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 10 6067 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 11 4942 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 12 5137 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 13 6087 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 14 7197 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 15 4863 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 16 7226 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 17 5056 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 18 4932 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 19 4411 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 20 4902 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 21 4998 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 22 4606 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 23 4851 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 24 5058 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 25 7441 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 26 11878 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 11 0[2749b0]: SEND: UIDL 0[2749b0]: Entering NET_ProcessPop3 545 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK unique-id listing follows 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 1 1735-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 2 1736-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 3 1737-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 4 1738-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 5 1739-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 6 1740-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 7 1741-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 8 1742-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 9 1743-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 10 1744-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 11 1745-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 12 1746-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 13 1747-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 14 1748-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 15 1749-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 16 1750-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 17 1751-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 18 1752-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 19 1753-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 20 1754-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 21 1755-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 22 1756-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 23 1757-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 24 1758-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 25 1759-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 26 1760-1124320713 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 15 0[2749b0]: POP3: Entering state: 18 0[2749b0]: SEND: RETR 1 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: + VXNlcm5hbWU6 0[2749b0]: POP3: Entering state: 36 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: c2ltb25w 0[2749b0]: Entering NET_ProcessPop3 17 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 7539 octets 0[2749b0]: POP3: Entering state: 19 0[2749b0]: Opening message stream: MSG_IncorporateBegin 0[2749b0]: Done opening message stream! 0[2749b0]: RECV: (null) 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: + UGFzc3dvcmQ6 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK logged in. 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 14 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 18 56238 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 9 0[2749b0]: SEND: LIST 0[2749b0]: Entering NET_ProcessPop3 211 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK POP3 clients that break here, they violate STD53. 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 1 3167 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 2 3198 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 3 3166 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 4 4675 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 5 3306 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 6 3141 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 7 4839 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 8 2570 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 9 3141 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 10 2078 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 11 4286 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 12 2813 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 13 2477 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 14 2828 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 15 2304 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 16 3399 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 17 2652 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: 18 2198 0[2749b0]: POP3: Entering state: 10 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 11 0[2749b0]: SEND: UIDL 0[2749b0]: Entering NET_ProcessPop3 571 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 1 1125464179.11481.tap,S=3167 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 2 1125464272.20696.lap,S=3198 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 3 1125561906.15015.lap,S=3166 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 4 1125575474.13378.tap,S=4675 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 5 1125586670.9339.lap,S=3306 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 6 1125618916.7420.tap,S=3141 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 7 1125623519.19685.tap,S=4839 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 8 1125705783.2182.lap,S=2570 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 9 1125716227.1167.lap,S=3141 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 10 1125732492.20264.lap,S=2078 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 11 1125733051.22949.lap,S=4286 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 12 1125747085.26704.tap,S=2813 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 13 1125758727.25859.lap,S=2477 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 14 1125765211.18607.tap,S=2828 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 15 1125776142.27266.lap,S=2304 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 16 1125790425.32184.tap,S=3399 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 17 1125821705.18988.lap,S=2652 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: 18 1125923578.28470.tap,S=2198 0[2749b0]: POP3: Entering state: 12 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 15 0[2749b0]: POP3: Entering state: 18 0[2749b0]: SEND: RETR 1 0[2749b0]: Entering NET_ProcessPop3 25 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 3167 octets follow. 0[2749b0]: POP3: Entering state: 19 0[2749b0]: Opening message stream: MSG_IncorporateBegin 0[2749b0]: Done opening message stream! 0[2749b0]: RECV: (null) 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: Entering NET_ProcessPop3 90 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Messaging Multiplexor (iPlanet Messaging Server 5.2 HotFix 2.04 (built Feb 8 2005)) 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 32 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: USER simon 0[2749b0]: Entering NET_ProcessPop3 38 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK password required for user simon 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 20 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Maildrop ready 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 20 2977930 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 24 0[2749b0]: POP3: Entering state: 25 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: Entering NET_ProcessPop3 18 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Hello there. 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 124 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Here's what I can do: 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: SASL LOGIN 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: TOP 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: USER 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: LOGIN-DELAY 600 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: PIPELINING 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: UIDL 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: IMPLEMENTATION Courier Mail Server 0[2749b0]: POP3: Entering state: 32 0[2749b0]: RECV: . 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 35 0[2749b0]: SEND: AUTH LOGIN 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: + VXNlcm5hbWU6 0[2749b0]: POP3: Entering state: 36 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: c2ltb25w 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: + UGFzc3dvcmQ6 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK logged in. 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 14 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 18 56238 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 24 0[2749b0]: POP3: Entering state: 25 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: Entering NET_ProcessPop3 90 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Messaging Multiplexor (iPlanet Messaging Server 5.2 HotFix 2.04 (built Feb 8 2005)) 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 32 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: USER simon 0[2749b0]: Entering NET_ProcessPop3 38 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK password required for user simon 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 20 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Maildrop ready 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 16 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 20 2977930 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 24 0[2749b0]: POP3: Entering state: 25 0[2749b0]: mail.pop3_response_timeout=45 0[2749b0]: Entering NET_ProcessPop3 90 0[2749b0]: POP3: Entering state: 1 0[2749b0]: POP3: Entering state: 2 0[2749b0]: POP3: Entering state: 4 0[2749b0]: RECV: +OK Messaging Multiplexor (iPlanet Messaging Server 5.2 HotFix 2.04 (built Feb 8 2005)) 0[2749b0]: POP3: Entering state: 31 0[2749b0]: SEND: CAPA 0[2749b0]: Entering NET_ProcessPop3 22 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: -ERR invalid command 0[2749b0]: POP3: Entering state: 32 0[2749b0]: POP3: Entering state: 33 0[2749b0]: POP3: Entering state: 5 0[2749b0]: SEND: USER sp0001am 0[2749b0]: Entering NET_ProcessPop3 41 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK password required for user sp0001am 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 6 0[2749b0]: Logging suppressed for this command (it probably contained authentication information) 0[2749b0]: Entering NET_ProcessPop3 20 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK Maildrop ready 0[2749b0]: POP3: Entering state: 34 0[2749b0]: POP3: Entering state: 7 0[2749b0]: SEND: STAT 0[2749b0]: Entering NET_ProcessPop3 15 0[2749b0]: POP3: Entering state: 3 0[2749b0]: RECV: +OK 26 195022 0[2749b0]: POP3: Entering state: 8 0[2749b0]: POP3: Entering state: 24 0[2749b0]: POP3: Entering state: 25 0[2749b0]: OnResponseTimeout: username=simon 0[2749b0]: OnResponseTimeout: username=sp0001am Reproducible: Always Steps to Reproduce: 1. Start the client or initiate download Actual Results: See "Details" Expected Results: Downloaded the messages. The client knows how many are there (and this is correct) but nothing happens.
Attached file Thunderbird log —
Severity: blocker → major
I vote for this bug! Using TB v1.5.0.10 Every month or so my messages" build up to around 200. I attempt to download the messages and get a statusbar message "downloading 1 of 204. First attempt fails with no other message. Second attempt produces a messagebox saying "Connection to POP3 server timed out". I have reset the timeout period from 60 seconds default to 9600 seconds without result. I have set about:config mail.check_all_IMAP__for_new = "true". No result. Message folders are compacted. MS Outlook is able to download the messages. It does not appear to be related to the age of emails, the "read" status as reported in another bug or the size of the emails. Sole criterion seems to be number of emails. Please. Please help! Similar bugs: 323486, 340382, 342256, possibly 359677, 376360.
Assignee: mscott → nobody
Simon, does this issue still occur with Thunderbird 3 Beta 2 ? (it can be found at http://www.mozillamessaging.com/en-US/thunderbird/3.0b2/ ) Does it occur only with POP or does it involve IMAP as well? There's new IMAP code that landed in Thunderbird 3 Beta 2.
Whiteboard: closeme 2009-06-25
I barely remember this issue from FOUR YEARS AGO. I'm at 2.0.0.21 now and don't recall having this issue again since originally reported; don't remember how I worked around it but apparently I did. Thanks!
-> WFM per comment #4.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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