307402 - include bug's summary with email address in mailto URI

Status: RESOLVED WONTFIX

(Bugzilla :: Creating/Changing Bugs, enhancement)

Description

[Wayne Mery (:wsmwk)]

whenever I click an address I want some or all of the subject to be from summary
of the bug being displayed

1. view a bug
2. left click a bug address to initiate a new email

desired result - message with the subject already filled in with bug summary 
(help save the world from carpal tunnel)

eg  x@y?subject=include bug summary with email address in mailto URI

Comment 1

[Max Kanat-Alexander]

Sounds like a pretty good idea to me. :-)

Comment 2

[Frédéric Buclin]

We are freezing the code for 3.0 in two weeks and we don't expect this bug to be fixed on time.

Comment 3

[Mike Durthaler]

Here's what I found in the \bugzilla-3.0.3\template\en\default\request\email.txt.tmpl file:

From: [% Param('mailfrom') %]
To: [% to %]
Subject: [% flag.type.name %] [%+ subject_status %]: [[% terms.Bug %] [%+ bug.bug_id %]] [% bug.short_desc %]
[%- IF attachment %] :
  [Attachment [% attachment.id %]] [% attachment.description %][% END %]
X-Bugzilla-Type: request

Has this bug already been fixed?  In the subject line above it would seem we area extracting the bug, it's id and short desription already.  Should the issue be closed?  Let me know.

Best,

Mike

Comment 4

[Mike Durthaler]

(In reply to comment #3)
> Here's what I found in the
> \bugzilla-3.0.3\template\en\default\request\email.txt.tmpl file:
> From: [% Param('mailfrom') %]
> To: [% to %]
> Subject: [% flag.type.name %] [%+ subject_status %]: [[% terms.Bug %] [%+
> bug.bug_id %]] [% bug.short_desc %]
> [%- IF attachment %] :
>   [Attachment [% attachment.id %]] [% attachment.description %][% END %]
> X-Bugzilla-Type: request
> Has this bug already been fixed?  In the subject line above it would seem we
> area extracting the bug, it's id and short desription already.  Should the
> issue be closed?  Let me know.
> Best,
> Mike

I'm trying to send myself an email here to check if this is already a closed issue, i.e., do I get the info in the subject line or not? :)

Comment 5

[Nitish Bezzala]

Attachment: Done for showbugs, not for attachments

Not sure what to do for the attachments. Should the default subject be the attachment description or the bug summary?

Comment 6

[Vitaly Fedrushkov]

What would happen if short_desc says:

  Bug description&?bcc=[e-mail]

?

Shouldln't we escape question marks, quotes, spaces?

Comment 7

[Nitish Bezzala]

Attachment: added FILTER html

Comment 8

[Vitaly Fedrushkov]

http://www.bugzilla.org/docs/developer.html#templates-html

| When URIs appear in HTML, the html filter is not enough to properly escape 
| strings into the format that can appear in a URI.

Perhaps 'url_quote' is more suitable than 'html'

Comment 9

[Nitish Bezzala]

Attachment: used url_quote instead of html

Comment 10

[Max Kanat-Alexander]

Comment on attachment 356728 [details] [diff] [review]
used url_quote instead of html

Hmm, will this brake the hCard, though?

Comment 11

[Frédéric Buclin]

Comment on attachment 356728 [details] [diff] [review]
used url_quote instead of html

bitrot

Comment 12

[Matt Selsky [:selsky]]

Attachment: Add bug summary to mailto link, v1

Update for bitrot.

Comment 13

[Matt Selsky [:selsky]]

http://hcard.geekhood.net/ confirms that the hCard data still validates correctly (without the subject in the mailto).

Comment 14

[Frédéric Buclin]

Comment on attachment 588947 [details] [diff] [review]
Add bug summary to mailto link, v1

>+      <a class="email" href="mailto:[% who.email FILTER html %]?subject=[% bug.short_desc FILTER uri %]"

What annoys me with this patch is that this is going to make the page size much larger as we are going to duplicate the bug summary N times, where N is the number of comments in the bug. Some bugs have 100+ comments!

I would prefer some JS code which catch a click on the commenter's email address and append "?subject=[% bug.short_desc FILTER uri %]" itself before passing it to the email client. Users with JS turned off would still get the current behavior, so it degrades gracefully.

Comment 15

[Matt Selsky [:selsky]]

I'll take a look at the JS code.

But won't pages be gzip-compressed by the web server such that the repeated data won't be a problem?

Comment 16

[:glob ✱]

i don't agree that this is a good idea.

it breaks the workflow of copying a mailto: link to grab the login to paste elsewhere in bugzilla (a task i perform on a nearly daily basis).