307585 - Can not get video to work

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[adamsfour]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 (ax)

well it pretty simple. If I go to any web site (line CNN or Foxnews) and click a
video link I ether get a message telling me windows media play 9.0 or greater is
not loaded (which it is) or a blank screen. It pretty worthless message. It
works fine in IE and netscape.

Reproducible: Always

Steps to Reproduce:
1.go to www.cnn.com
2.click on any video clip
3.get error message



Expected Results:  
video should run

Comment 1

[Ryan Flint [:rflint] (ping via IRC for reviews)]

WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
Firefox/1.4 and WMP 10

Reporter: Click the 'Continue to Video' button to show the video.

Comment 2

[adamsfour]

(In reply to comment #1)
> WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
> Firefox/1.4 and WMP 10
> 
> Reporter: Click the 'Continue to Video' button to show the video.

(In reply to comment #1)
> WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
> Firefox/1.4 and WMP 10
> 
> Reporter: Click the 'Continue to Video' button to show the video.


Not sure what you are talking about. I get no such button. All I get is a window
tell me it cannot find Windows Media Player and a option to download the
software. But The software is already on my computer.

Comment 3

[Ryan Flint [:rflint] (ping via IRC for reviews)]

The error you describe on CNN.com has three buttons: 'Continue to Video'
'Upgrade My Player' and 'Remind Me Later'. Pressing 'Continue to Video' works on
all the Firefox versions I tested on - therefore this is not a vaild bug.
Please see the support forums at Mozillazine
(http://forums.mozillazine.org/viewforum.php?f=38) if you require more assistance.

Comment 4

[Adam Guthrie]

Please use the MozillaZine forums for user support. http://forums.mozillazine.org/

Comment 5

[adamsfour]

Well,
  It appears then there are two bugs as I do not get any such choice when I try
and plan video in CNN. I get a screen asking if I want to download Firefox. So
you may not think it a bugs but if a simple user cannot get it to work. It is a bug.