307631 - Text lost during printing, while in print preview it's Ok.

Status: RESOLVED WORKSFORME

(Core :: Printing: Output, defect)

Description

[Peter]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a1) Gecko/20050907 Firefox/1.6a1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a1) Gecko/20050907 Firefox/1.6a1

Hello.

I've tried to print the following page:
http://www.goethe.de/oe/mos/ruallg.htm

While print preview is Ok, second page on paper has many missed words.

Thank you for your work,
Peter.

Reproducible: Always

Comment 1

[u63580]

This is WFM on Windows (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.8b4) Gecko/20050907 Firefox/1.4)

Comment 2

[Mark]

WFM - Output is exactly the same as the preview.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050907
Firefox/1.6a1

If you could print to a ps or pdf or to another printer and let us know what
happens there. This sounds to me as if may be a printer driver issue or
something a little odd.

Comment 3

[Peter]

Attachment: This is printing of second page.

If I print both pages I have the same second page, but file size is above
300kb. Second page is broken also, but second is a bit more "beautiful".

As you may see, I definitly have problems with printing. If you can point me
how to solve this issue, I'll be very grateful.

Peter.

Comment 4

[Andrew Schultz]

worksforme with linux seamonkey trunk 2005091105
Can you try a clean profile?  Does it work better with Firefox 1.0.7 or a 1.5
branch build?

Comment 5

[Peter]

Attachment: firefox configuration that allows to reproduce bug.

Thank you for you suggestions Andrew.

I've tested both versions of firefox with/without new profile. So.

1. 1.0.6 version works for me with my profile. At least works better than Deep
Park. Text is a bit squeezed (I found the reason. It's a dpi change. More I
increase dpi setteing, the more printing is squeezed) but readable and
averything is on the page.
2. both versions works with clean profile.

Thus this problem occurs with changed profile only. Attached file are my
firefox settings that allow me to reproduce bug. I just copy it into
.mozilla/firefox/XXXXXXXX.default/, start firefox Deep Park and attempt to
print that page.

I did not understand what chages in default adjustments were done, to reproduce
bug. But I think this is related to dpi/font settings change.

*** Text below may be related to this bug, may be is a subject for new one.***

While plaing with dpi/font settings I found may be realated, may be not bug.
I have highresolution 14 inches display, thus I have to set width and height of
my screen in xorg.conf. So xorg can calculate dpi of my screen. Seem that most
(all?) applications work with new dpi settings, but firefox, by default uses
96dpi instead of system. Ok. this is customizable. But next problem is that
change of dpi affect print output. It became squeezed! Why? I thought the
printing output should be the same. This is definitly a bug. I think only
default font size change should affect printing. Right?

And the last related to dpi settings question. Why some parts of firefox (gui,
some text on pages) are affected by dpi change settings and some (like text in
forms I'm writing now) are not. Text is too small :(

Peter.

Comment 6

[Andrew Schultz]

So if you reset your dpi to 96dpi in your default profile, does the bug go away?
 It sounds like you're seeing bug 106083.

> And the last related to dpi settings question. Why some parts of firefox (gui,
> some text on pages) are affected by dpi change settings and some (like text in
> forms I'm writing now) are not. Text is too small :(

Some text is specified in terms of pixels rather than screen size.  But nothing
in bugzilla specifies fonts in pixels.

Comment 7

[Peter]

(In reply to comment #6)
> So if you reset your dpi to 96dpi in your default profile, does the bug go away?
>  It sounds like you're seeing bug 106083.

No. If I change resolution back to 96dpi then I'll see the same result. So seems
that this is not a duplication of bug 106083.
 
> But nothing in bugzilla specifies fonts in pixels.

That is the reason I was asking. Now I'm sure. This dpi settings are broken
somewhere. I can submit many screenshots, but if you play with dpi settings
you'll see what I'm talking about... In any way GUI (like menus, toolbars and
such) scales different from the web page. And more things on web page scales
different... This makes firefox a bit hard for me. I have to adjust most of
pages with <Ctrl+> and <Ctrl->. But may be this should be another bug report?

This bug... It's obvios that the problem is with configuration. But I've used
only firefox preferences dialog window. So how could I misconfigure firefox? May
be someone, who understands configuration file format tries to reproduce bug
like I mentioned in #5 and tell us what's wrong with my configuration, and how I
could fall in such a situation. I should mention here that currently I'm using
firefox-1.0.6 and Deer Park Alpha together so may be this is the reason. Than
this should be fixed in upcoming release, in other case, many people will curse
firefox :)

Peter.

Comment 8

[Marc Sheffner]

Using Firefox 1.5 on Windows XP (J) Home edition. I cannot print any pages: altho Print Preview shows up just fine, when I click print, the printer starts to work, then slows and halts, finally spitting out a blank page.
Printer works fine with other applications (e.g. MS Word). Printer also works fine when printing same pages from IE 6.
E.g. I could not print the Yahoo UK splash page http://uk.yahoo.com/

Comment 9

[Simona Badau, Desktop QA]

Mozilla/5.0 (X11; Linux i686; rv:25.0) Gecko/20130731 Firefox/25.0

I can't reproduce the printing issue on the latest Nightly. I'm setting the status of this bug to Resolved Worksforme. If anyone else is still able to reproduce the issue or has mode details about how to reproduce it, please Reopen.