Closed Bug 307771 Opened 19 years ago Closed 19 years ago

always freezes computer when trying to view media player files

Categories

(Firefox :: File Handling, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: judybarr, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

always freezes computer when trying to view media player files - begins showing
file, but freezes after just a second or so, freezing thw whole system.  cannot
move mouse (stuck) and ctrl+alt+del does not release system.

i have loaded/reloaded IE6setup.exe a couple different times trying to eliminate
the problem - unsuccessful.  i have the 'mozilla update' as my homepage, to
download the updates for this software (media player), and this also doesn't
correct the problem.

i have encountered this with media in emails mailed to me, as well as in
mozilla.  the ONLY thing that is different is that i had just loaded mozilla as
my default browser.  the system used to work fine w/ IE as browser.  

thanks so much.  

Reproducible: Always

Steps to Reproduce:
1.open above website
2.click on the 'windows media' option
3.it always seizes up my computer after a second or two.

Actual Results:  
computer seizes up

Expected Results:  
media should have played w/out a hitch,
The URL given points to a Quicktime file, not a media player file.
I'm not sure if the website in question has configured it wrongly, but it only
plays the video as far as it's loaded, then pauses without resuming when more
has loaded. It doesn't freeze my whole system though, same system as yours.
I did find that by clicking on the same link it then plays further into the
video each time, presumably as far as it's loaded each time.
Summary: always freezes computer when trying to view media player files → always freezes computer when trying to view media player files
no, the page allows either QT, flash or WMP option of viewing the animation. 
upon clicking on the 'windows media' option, it will open the movie in a
separate WMP window, and will begin playing the movie, and then seize up almost
instantly.
 
??
jude
under windows xp sp2 with quicktime 7.0 running firefox 1.5b1, this page seems
to be fine. try updating your quicktime, and maybe specify your firefox version.
this bug is invalid because all Mozilla.org applications are running in the 
User space and can`t freeze the whole OS (that is true for win2k/nt/xp/2k3).
Only kernel Mode drivers or hardware problems can freeze your system.

-> invalid
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
(In reply to comment #4)
> this bug is invalid because all Mozilla.org applications are running in the 
> User space and can`t freeze the whole OS (that is true for win2k/nt/xp/2k3).
> Only kernel Mode drivers or hardware problems can freeze your system.
> 
> -> invalid
> 

sooo.. what does this mean?  yer speakin' greek.... i've updated all softwares i
can think of, but the common denominators seems to be the mozilla software.  
not a problem when running IE6...???
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