307876 - firefox shuts down after few seconds, terminates process

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[martin]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Firefox 1.05

I cannot start firefox. whenever i do it shuts down and its process 
firefox.exe terminates within a few seconds. I cannot run the profile manager 
either as it shuts down as well after a few seconds. I have runned the browser 
in safe mode with same result. I have uninstalled and reinstalled various 
versions with no success, deleting all related files. i have searched high and 
low, running out of ideas.


Reproducible: Always

Steps to Reproduce:
1.start firefox.exe
2.wait few seconds
3.shuts down

Actual Results:  
shuts down program and process and does not bring up quality feedback agent at 
all

Expected Results:  
run or have the wuality feedback agent run which does not

Comment 1

[u63580]

Which FF version?  Have you tried a new profile?

This is likely to be a support issue.  Please consider using the forums:

http://forums.mozillazine.org/viewforum.php?f=38

Comment 2

[martin]

Tried version 1.04,1.05, 1.06
I did go to forums, tried all the suggested solutions:
-new profile / does not work
-registry clean / does not work
-10 complete fresh reinstalls / does not work
-virus scans, malware scans, temp files clean / no results
-done the standard diagnostics completely twice to no avail

severals threads on the support forums about this with no solutions, lots of 
users left hanging with same problem.(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; 
SV1; .NET CLR 1.1.4322)
> Build Identifier: Firefox 1.05
> I cannot start firefox. whenever i do it shuts down and its process 
> firefox.exe terminates within a few seconds. I cannot run the profile 
manager 
> either as it shuts down as well after a few seconds. I have runned the 
browser 
> in safe mode with same result. I have uninstalled and reinstalled various 
> versions with no success, deleting all related files. i have searched high 
and 
> low, running out of ideas.
> Reproducible: Always
> Steps to Reproduce:
> 1.start firefox.exe
> 2.wait few seconds
> 3.shuts down
> Actual Results:  
> shuts down program and process and does not bring up quality feedback agent 
at 
> all
> Expected Results:  
> run or have the wuality feedback agent run which does not

(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; 
SV1; .NET CLR 1.1.4322)
> Build Identifier: Firefox 1.05
> I cannot start firefox. whenever i do it shuts down and its process 
> firefox.exe terminates within a few seconds. I cannot run the profile 
manager 
> either as it shuts down as well after a few seconds. I have runned the 
browser 
> in safe mode with same result. I have uninstalled and reinstalled various 
> versions with no success, deleting all related files. i have searched high 
and 
> low, running out of ideas.
> Reproducible: Always
> Steps to Reproduce:
> 1.start firefox.exe
> 2.wait few seconds
> 3.shuts down
> Actual Results:  
> shuts down program and process and does not bring up quality feedback agent 
at 
> all
> Expected Results:  
> run or have the wuality feedback agent run which does not

Comment 3

[Adam Guthrie]

This is obviously an isolated incident with your PC and not a bug with Firefox.
Please refer to the MozillaZine forums for further help.