307995 - can't display several html e-mail messages

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Alin-Adrian Anton]

User-Agent:       Mozilla/5.0 (X11; U; FreeBSD i386; en-US; rv:1.7.5) Gecko/20041229 Firefox/1.0 Mnenhy/0.7.2.0
Build Identifier: ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/1.0.6/win32/en-US/ (no windows xp here where i submit)

There are a bunch of html e-mail messages which Thunderbird does not handle
correctly. You can find example at the url given before

(http://storage.yellowestpages.com/tbug.zip)

OK. Here is what happens: when selecting the message in the Inbox folder in
order to view it (in the same window), the right-down subwindow displays the
sender and the subject correctly, but the content (body) of the message is
displayed as blank.

Double-clicking on the message and thus opening it in a separate new window
solves nothing, the same behaviour.

However, if I click the "+" sign which expands the header information in the
very same subwindow, the content of the message simply appears from nowhere and
it is correctly displayed on the screen. Sometimes it requires two clicks on the
"+" sign.

This has nothing to do with the "display full headers" option, as the behaviour
remains the same irrespective of this setting and is repetable.

Reproducible: Always

Steps to Reproduce:
1. Open the .eml files given as example.


Actual Results:  
I do not have a Windows box here nor the required version of Thunderbird. On my
FreeBSD it does not happen.

I do not know if this needs to be received via POP3 and stored in the Inbox
folder, or opening the .eml file would still do the trick. Sorry.

Expected Results:  
The software should have displayed the body content of the message when required
to do so, not after "playing with the (+) header expand sign".

Standard Theme, default installation.

Comment 1

[Magnus Melin [:mkmelin]]

All of those mails open just nicely for me using
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8b4) Gecko/20050911 Thunderbird/1.4
ID:2005091105.

Do you have some extensions enabled? 

Comment 2

[Mike Cowperthwaite]

I can reproduce this bug easily with TB 1.0.6, Windows 2000.

However, running TB 1.5b1-0904, the message bodies are correctly displayed 
immediately on loading; so, the bug has been fixed, perhaps as a side effect to 
the fix for some other bug.

1.5b1 can be gotten at:
  http://www.mozilla.org/products/thunderbird/all-beta.html
1.5 Final is due this year.

Comment 3

[Alin-Adrian Anton]

(In reply to comment #1)
> All of those mails open just nicely for me using
> Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8b4) Gecko/20050911 Thunderbird/1.4
> ID:2005091105.
> 
> Do you have some extensions enabled? 

No extensions, just the raw default install setup.

Comment 4

[Alin-Adrian Anton]

So what are the steps that I should follow to have this issue solved? 

Sorry for the delay, I am free now do to any arcane testing for this problem.

Anything changed in the current 1.0.6 version from the ftp server? The one I
tried before mentioning the bug did not help.

PS: yes, there are old mail messages from previous versions of Thunderbird
currently in use. I can't dispatch them, my clients need all the messages in the
last several years.

Yours,
Adrian.