308074 - Broken web page reporting window does not close

Status: RESOLVED WORKSFORME

(Other Applications Graveyard :: Reporter, defect)

Description

[Jeff D]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908 Firefox/1.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908 Firefox/1.4

The broken website reporting utility does not close.

Reproducible: Always

Steps to Reproduce:
1.In the help menu, click "report broken website..."
2.Click cancel or the X to close, or file a report and click finish or the X.
3.The window will not close unless firefox is terminated.

Actual Results:  
The window stopped responding, although windows task manager listed it as
responding.

Expected Results:  
The window should have closed.

Comment 1

[Ria Klaassen (not reading all bugmail)]

I saw this happen on this site:
http://www.mozilla.org/products/firefox/beta1.html but nowhere else.

Comment 2

[omar]

I can't close the tool too! :-(
Thorn


(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4)
Gecko/20050908 Firefox/1.4
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4)
Gecko/20050908 Firefox/1.4
> 
> The broken website reporting utility does not close.
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.In the help menu, click "report broken website..."
> 2.Click cancel or the X to close, or file a report and click finish or the X.
> 3.The window will not close unless firefox is terminated.
> 
> Actual Results:  
> The window stopped responding, although windows task manager listed it as
> responding.
> 
> Expected Results:  
> The window should have closed.

Comment 3

[Matt]

I can not get the report a broken website window to close. There is nothing in
the window anymore, just the bar with the X to close it

Reproducible: Always

Steps to Reproduce:
1.In the help menu, click "report broken website..."
2.Click cancel or the X to close, or file a report and click finish or the X.
3.The window will not close unless firefox is terminated.

Comment 4

[Chris Chamberlin]

It may have something to do with tabbed browsing:

1. Start up firefox. For me, about:blank appears; no tabs.
2. Tools->Report a broken website. Cancel works okay, closes the window.
3. Open another tab, also showing about:blank.
4. Now Tools->Report a broken website->Cancel does not work; the button stays
"stuck" in pressed mode, and the window doesn't close.

This is 1.5 Beta 1, Windows XP.

Comment 5

[Jeff D]

I've tried it with several sites, and verified that it only had problems when
there were multiple tabs.

Comment 6

[skierpage]

The same thing happened to me with nightly
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051004
Firefox/1.4.1

With several tabs open, I reported a broken web site, stepped through the fine
wizard, clicked Finish, and the "Report a Broken Web Site" just sits there.  The
window contents don't repaint, the [X] button does nothing, Close from the Task
Bar does nothing.

Comment 7

[Robert Accettura [:raccettura]]

I believe this was a regression in tabbed browsing code... is this still an open issue or can it be closed?

Comment 8

[Robert Accettura [:raccettura]]

Closing WFM due to age, inability to reproduce.  This was a regression at the time somewhere else in the codebase.