User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 When I try to open a Word attachment in Thunderbird, and the Microsoft Word "open" dialogue is present in the background, I get the error "The command you selected is not available from the shortcut menu". After this, Thunderbird hangs and is unusable. Also, if I exit out of Thunderbird, I actually have to end the process in order to be able to access my profile again. Thanks! Reproducible: Always Steps to Reproduce: 1. In Microsoft Word, select "Open" from the file menu 2. Switch to Thunderbird, leaving the "Open" dialogue present in the background. 3.Select any message in Thunderbird with a Word attachment. 4. Attempt to open attachment by either double-clicking or right-clicking and selecting "open" Actual Results: An error box appears stating "The command you selected is not available from the shortcut menu". Thunderbird then hangs, and after I exit out of it, I have to end the process in Task Manager before I am able to access my profile again. Expected Results: Allowed me to open the attachment
Stephanie, or someone else: Does this bug still exist on TB 2.0.0.*, trunk TB, or related versions of Seamonkey? If not, I will resolve INCO in 3 weeks...
Assignee: mscott → nobody
Whiteboard: closeme 2008-05-22
No additional useful information since last comment -> resolving incomplete. Please comment if the issue still occurs in the latest supported 184.108.40.206 / trunk nightlies.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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