308254 - hangs if I open a word attachment while Word is at "open" dialogue with error "the command you selected is not available from the shortcut menu"

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Stephanie]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

When I try to open a Word attachment in Thunderbird, and the Microsoft Word
"open" dialogue is present in the background, I get the error "The command you
selected is not available from the shortcut menu".  After this, Thunderbird
hangs and is unusable. Also, if I exit out of Thunderbird, I actually have to
end the process in order to be able to access my profile again.

Thanks!

Reproducible: Always

Steps to Reproduce:
1. In Microsoft Word, select "Open" from the file menu
2. Switch to Thunderbird, leaving the "Open" dialogue present in the background.
3.Select any message in Thunderbird with a Word attachment.
4. Attempt to open attachment by either double-clicking or right-clicking and
selecting "open"


Actual Results:  
An error box appears stating "The command you selected is not available from the
shortcut menu".  Thunderbird then hangs, and after I exit out of it, I have to
end the process in Task Manager before I am able to access my profile again. 

Expected Results:  
Allowed me to open the attachment

Comment 1

[Joshua Cranmer [:jcranmer]]

Stephanie, or someone else: Does this bug still exist on TB 2.0.0.*, trunk TB, or
related versions of Seamonkey? If not, I will resolve INCO in 3 weeks...

Comment 2

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No additional useful information since last comment -> resolving incomplete.

Please comment if the issue still occurs in the latest supported 2.0.0.14 / trunk nightlies.