308681 - Yields blank screen. Must use IE to access web page.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Bob]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

Yields blank screen.   Must use IE to access web page.

Reproducible: Always

Steps to Reproduce:
www.citicard.com
Actual Results:  
blank screen

Expected Results:  
redirect to https://www.citibank.com/us/cards/index.jsp and fill page.

www.citicard.com is the URL advertized by CitiBank.

Comment 1

[u63580]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908 (No
IDN) Firefox/1.4

WFM

Comment 2

[Magnus Melin [:mkmelin]]

WFM: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8b4) Gecko/20050915 Firefox/1.4

Comment 3

[Ryan Flint [:rflint] (ping via IRC for reviews)]

WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
Firefox/1.4 and Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10)
Gecko/20050716 Firefox/1.0.6

-> WORKSFORME

Comment 4

[Bob]

Well it doesnt work for me on any of 3 PCs.  Because it works for you does not
mean its not a bug.

Comment 5

[Dave Townsend [:mossop]]

WFM, this is almost certainly something wrong that is not firefox's fault.
Please check your firewall, network and proxy settings, and follow the standard
procedures at http://kb.mozillazine.org/Standard_diagnostic 

Also you may want to try a newer version of firefox like 1.5 beta 1.

Tested on:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716
Firefox/1.0.6 ID:2005071605
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050915
Firefox/1.4 ID:2005091506
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050914
Firefox/1.6a1 ID:2005091413

Comment 6

[Ryan Flint [:rflint] (ping via IRC for reviews)]

Four people in completely different geographic locations and with completely
different configurations have reported this as WFM. Therefore, it's logical to
assume that the problem is on your end. Check out the procedures in comment 5 or
take a look at the MozillaZine forums (http://forums.mozillazine.org) for end
user support.

Tested again:
WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050908
Firefox/1.4
WFM Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8b4) Gecko/20050913 Firefox/1.4
WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716
Firefox/1.0.6