308769 - exporting from firefox to evernote [@ enbar.dll + 0x11bcc]

Status: RESOLVED INCOMPLETE

(Firefox :: Extension Compatibility, defect, P5)

Description

[timeless]

notes: i have no idea what evernote is or how it's integrated into gecko 
processes. we do have contact information for this crash if that would be 
helpful (contact [e-mail] if you need it). because talkback doesn't 
have symbols for evernote, at best only the top frame of the stack is good.

Incident ID: 8790257 
Stack Signature enbar.dll + 0x11bcc (0x01eb1bcc) f50f6373 
Product ID Firefox10 
Build ID 2005071605 
Trigger Time 2005-08-28 01:06:38.0 
Platform Win32 
Operating System Windows NT 5.1 build 2600 
Module enbar.dll + (00011bcc) 
URL visited compusa.com 
User Comments exporting from firefox to evernote 
Since Last Crash 28895 sec 
Total Uptime 28895 sec 
Trigger Reason Access violation 
Source File, Line No. N/A 
Stack Trace  

enbar.dll + 0x11bcc (0x01eb1bcc)
gNullChar
nsAutoCMonitor::operator new  [c:/builds/tinderbox/Fx-
Aviary1.0.1/WINNT_5.2_Depend/mozilla/xpcom/build/../threads\nsAutoLock.h, line 
321]
0x31359806

Comment 1

[Alex Pachikov]

We did not report this bug - and I am not sure how my personal email got there
as a contact.

EverNote is a note-taking application that also has an extension for FireFox and
Thunderbird allowing people to "clip" information they need into the note-taker.

The extension is available here: 

http://www.evernote.com/en/products/evernote/web-clipper.php


This is a comment from the developer of the EverNote Mozilla extension:

As I understood, the last lines are stack trace. It contains call of
“nsAutoCMonitor::operator new”. But it is impossible to call this operator in
run-time. So it seems to me that it is some bug in code of “1.7 Branch”. But if
you can ask “bug author” about web clipper version – it would be good. Another
question: I see URL “compusa.com”, but did he (she) exactly try to export root
page of that site?

Unfortunately, I didn’t make map-file for previous versions. So I should know
version of web clipper to restore old source and make map-file before I will can
find procedure with 0x11bcc offset.

Comment 2

[timeless]

hi alex, sorry for not responding earlier, i see you responded the same day, mia culpa.

at times i track essentially all crash bugs in bugzilla, and at times i randomly go through our crash reporting tools (talkback, socorro) and file bugs based on them. (at other times, i tend to miss bugs which don't actually have the word 'crash' in later comments as this one did not....) i almost certainly picked your name because my bugmail showed you had some relationship to evernote.

sadly the incident here has expired, which means all we have is what you see in comment 0. these days when I file bugs like this, i at least record the versions of interesting files.

wrt the stack trace, since we don't have symbols for enbar.dll, the frames beneath that are merely *bad* guesses made by our tool(s), they're vaguely helpful for recognizing related crashes, but they aren't meaningful and the fact that it doesn't make sense for one of those calling functions to call your crashing frame isn't surprising and is sadly also not meaningful.

for bookkeeping purposes, i'm going to close this as incomplete, because as the reporter, i did not provide the version for enbar.dll, which your engineer needed and it isn't available anymore.

i'm moving this out of 'core:plugins' because you indicated evernote is an extension (it's possible that it might move again with a later reorganization - we recently established a home for individual plugins, and i'm considering [3+months] a home for individual extensions).

lastly, if there's a better contact for evernote, please feel free to provide it here - there's no guarantee it'll be found, but if it's in my bugmail, and i remember it's there, i'll probably use it. -- thanks for working with us here at bugzilla.mozilla.org