309317 - We use a Windows server 2003 domain using roaming profiles. Occasionally, the Firefox cache on the server becomes corrupt, which halts the loading of the roaming profile to the workstation.

Status: RESOLVED INCOMPLETE

(Core :: Networking: Cache, defect)

Description

[D. Percio]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

This happens to various users on various PC's throughout our domain (not all
users, but at least 6), and the frequency is about once every  6-8 weeks.

This is the error we see in the Event Viewer on the client PC...

Windows cannot copy file \\SERVER1\Profiles\USERNAME\Application
Data\Mozilla\Firefox\Profiles\aur79hxo.default\Cache\66EC87AFd01 to location
C:\Documents and Settings\USERNAME\Application
Data\Mozilla\Firefox\Profiles\aur79hxo.default\Cache\66EC87AFd01. Possible
causes of this error include network problems or insufficient security rights.
If this problem persists, contact your network administrator. 
DETAIL - Error performing inpage operation.

This is not a permissions issue, since the only way to fix this is going into
the CACHE directory on the server and manually deleting everything, and then
rebooting the client PC. The problem also causes the cache directory to become
very large- up to 30mb, and we specifically set the max cache size to 10mb!

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. Create a Windows 2003 Active Directory user account with a roaming profile
(stored on the same server)
2. Log in, use Firefox, log out
3. Log in 

Actual Results:  
No problems 99% of the time.

Expected Results:  
Roaming profile is correctly cached.

Windows cannot copy file \\SERVER1\Profiles\USERNAME\Application
Data\Mozilla\Firefox\Profiles\aur79hxo.default\Cache\66EC87AFd01 to location
C:\Documents and Settings\USERNAME\Application
Data\Mozilla\Firefox\Profiles\aur79hxo.default\Cache\66EC87AFd01. Possible
causes of this error include network problems or insufficient security rights.
If this problem persists, contact your network administrator. 

 DETAIL - Error performing inpage operation.

Comment 1

[Jo Hermans]

Note that in Firefox 1.5 beta 1, we're not using the roaming directory anymore
for non-critical files (like cache), but the local directory.

Comment 2

[Darin Fisher]

In Firefox 1.5, the cache will be stored in a subdirectory of the user's "Local
Settings" directory (just like IE's cache).

Comment 3

[Darin Fisher]

-> default owner

Comment 4

[Wayne Mery (:wsmwk)]

does anyone still see this problem?

Comment 5

[Ekanan Ketunuti]

Resolved per whiteboard.