309403 - Extension sidebar or list won't open

Status: RESOLVED DUPLICATE of bug 301081

(Toolkit :: Add-ons Manager, defect)

Description

[David Elliott]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Firefox/1.0.6

I have the sidebar installed. I also have an extension icon on the toolbar. It
doesn't matter if I use the side bar the icon or go in through tools, I can't
get the Extension Manager to open. The Theme Manager works fine.

Reproducible: Always

Steps to Reproduce:
1.Use toolbar icon
2.use options
3.use sidebar

Actual Results:  
Extension sidebar opens but will not load, unlike the theme one wich is immediate. 

Expected Results:  
Open like the theme manager

Comment 1

[Robert Strong (they/them - no direct email)]

Extension sidebar is not a Firefox feature... I suspect you installed an
extension to get this functionality. Try disabling the extension - I don't know
which one you installed - restart to finish the disable operation, and try to
open the Extension Manager from Tools - Extensions (also, Firefox doesn't come
with a button to open extensions).

Comment 2

[David Elliott]

To Rob Strong

Firefox does come with an icon for extensions you can add it by customising the
toolbar, I have it on my choices and to prove it I just removed it back to the
customise options.

I may have misled you It is called Sidebar and it performs a range of functions,
bookmarks,history,downloads,extensions,themes...

Attempting to access extensions via Tools/options is no more sucessful the same
problems occur. The list of installed extensions won't load the Extension
Manager just stalls. It works fine for themes.

I can't uninstall the offending extensions because the manager won't open at all.

I have even uninstalled firefox and downloaded a clean version which I put into
a new file but the problem remained.

Comment 3

[Robert Strong (they/them - no direct email)]

There are extensions that provide what you describe and Firefox doesn't come
with a button to open extensions, etc. as I stated. For assistance
troubleshooting and removing extensions that are not behaving incorrectly please
ask in the forums.

http://www.mozilla.org/support/#forums

Comment 4

[Robert Strong (they/them - no direct email)]

s/incorrectly/correctly/

Comment 5

[Robert Strong (they/them - no direct email)]

Here is one of the couple of extensions that add buttons and enable the
Extension Manager to be opened in the sidebar
http://moonwolf.mozdev.org/#embfx

Comment 6

[Robert Strong (they/them - no direct email)]

Please try to open in safe mode to see if the problem still persists.
http://kb.mozillazine.org/Safe_mode

Comment 7

[Robert Strong (they/them - no direct email)]

this appears to be the same as bug 301081 with the twist of using an extension
to try to open the extension manager

*** This bug has been marked as a duplicate of 301081 ***