Open Bug 309892 Opened 19 years ago Updated 2 years ago

folder pane wrongly detecting doubleclicks when clicking with left and right mouse buttons

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Windows XP
defect

Tracking

(Not tracked)

People

(Reporter: joschi, Unassigned)

References

(Depends on 1 open bug)

Details

Sometimes TB seems to think you've double clicked if you click with the left,
then the right buttom rapidly:

1. hover your mouse over a folder with sub folders
2. left click
3. immediately right click without moving the mouse
4. notice the folder will unfold to show subfolders (or fold up if it was
unfolded already) as if you had double clicked on it
Bug 200921 is about this same problem in the suite's MailNews, but it's probably 
some sort of core bug.  Note that actually double-clicking on a folder does not 
expand/collapse the subfolder tree, it opens a new three-pane window.
QA Contact: front-end
Assignee: mscott → nobody
I can't reproduce using new folder pane of  Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b4pre) Gecko/20090423 Shredder/3.0b3pre
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
On the Mac you can double-right-click on a folder in the folder pane and it will collapse/open a folder (it also opens the right-click context menu).

You can also do as the original submitted stated and left-click, then right-click within your double-click timer and it will collapse/open a folder (and also display the right-click context menu).

To verify this was ONLY in the folder pane, I double-right-clicked a message and only got the expected right-click context menu, it did not open the message as it does on a double-left-click.

So, I VERIFY this bug for the Mac actually, and do not believe it works as intended. (Though I will say in my opinion, I'm not sure it is worth fixing.)
I just verified it still happens if you do a quick rightclick-leftclick in a rocking motion so they happen very fast.  this is windows XP with thunderbird 2.0.0.21
OK. I can repro on windows but had to be more aggressive - I think it must be fast enough that the context menu hasn't already come up. reopening, but refraining for now from marking this OS=all

there are a number of double click bugs which may factor in, I'm just citing them here and haven't researched them.
- bug 89923 
- bug 40068
- bug 66834 comment 77
- Bug 399295
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
I can repro on MacOS 10.7.4 with TB 17.0.3, and it's an incredibly annoying bug, and has been for ages.
I see much less than normal Importance for a problem what is so difficult to reproduce (except for Bitt Faulk)
NOT reproducible with WIN7 64bit and German 31.5.0.
Also not reproducible in "Bug 200921 - left click followed by right click in folder pane is taken as a double click "
I also did some experiments with different mouse settings - without success.
I do not understand Comment 5 " ... context menu hasn't already come up" for a 'leftclick -> rightclick' operation. 

Can we really be sure that reporters only can reproduce the problem with Mozilla softwar, not also with different one? And if yes, any idea why only in that folder structure and not also at other  places (for example email thread pane, where click selects, double click opens stand alone window and rightclick shows context menu?

Due to Comment 1 and results in Bug 200921 I think this problem should be investigated under a common Core bug.
Not reproducible with UbuntuLinux 14.04, Thunderbird v31.4.0.
I wonder whether this problem also can be observed in "safe mode" with inactive Addons.
Status: REOPENED → UNCONFIRMED
Ever confirmed: false
Might be related to "Bug 200921 - left click followed by right click in folder pane is taken as a double click ", I do not have permissions for "see also"
See Also: → 200921
Hallow. my Thunderbird under winXPsp3 behavies like described above:
at starting, or at some loading of CPU work on filters or local archive, every second single-mouse-click treats as double-clicking. so i cant`t just selects some messages - second click forces to open selected messages in their own tabs. it need to awaitng some time to prevent mouse click from accepting as double.

this message duplicated with bug 399295

  Сведения о приложении

    Имя: Thunderbird
    Версия: 38.2.0
    User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Thunderbird/38.2.0
    Папка профиля: Показать папку

              (Локальный диск)
    ID сборки приложения: 20150813074416
    Включённые плагины: about:plugins
    Конфигурация сборки: about:buildconfig
    Использование памяти: about:memory

  Учётные записи почты и новостей
    account1:
      INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

    account2:
      INCOMING: account2, , (imap) lavabit.com:993, SSL, passwordCleartext
      OUTGOING: lavabit.com:465, SSL, passwordCleartext, true

    account3:
      INCOMING: account3, , (imap) imap.yandex.ru:143, plain, passwordCleartext
      OUTGOING: smtp.yandex.ru:25, trySTARTTLS, passwordCleartext, true

    account4:
      INCOMING: account4, , (pop3) pop.yandex.ru:110, plain, passwordCleartext
      OUTGOING: pop.yandex.ru:25, trySTARTTLS, passwordCleartext, true

    account5:
      INCOMING: account5, , (pop3) pop.qip.ru:110, plain, passwordCleartext
      OUTGOING: smtp.pochta.ru:25, plain, passwordCleartext, true

    account6:
      INCOMING: account6, , (pop3) pop.qip.ru:995, SSL, passwordCleartext
      OUTGOING: smtp.newmail.ru:25, trySTARTTLS, passwordCleartext, true

    account7:
      INCOMING: account7, , (pop3) pop.mail.ru:995, SSL, passwordCleartext
      OUTGOING: smtp.mail.ru:25, plain, passwordCleartext, true

    account8:
      INCOMING: account8, , (pop3) pop.qip.ru:995, SSL, passwordCleartext
      OUTGOING: smtp.qip.ru:25, trySTARTTLS, passwordCleartext, true

    account10:
      INCOMING: account10, , (pop3) pop3.predanie.org:995, SSL, secure
      OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true

    account11:
      INCOMING: account11, , (imap) imap.gmail.com:993, SSL, passwordCleartext
      OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true

    account12:
      INCOMING: account12, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
      OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

  Сообщения о падениях

  Расширения
    Test Pilot for Thunderbird, 1.3.9, true, tbtestpilot@labs.mozilla.com

  Важные изменённые настройки

    Имя: Значение

      accessibility.typeaheadfind.flashBar: 0
      browser.cache.disk.capacity: 358400
      browser.cache.disk.smart_size_cached_value: 358400
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      extensions.lastAppVersion: 38.2.0
      font.internaluseonly.changed: false
      gfx.blacklist.direct2d: 3
      gfx.blacklist.direct3d11angle: 3
      gfx.blacklist.dxva: 3
      gfx.blacklist.layers.direct3d10: 3
      gfx.blacklist.layers.direct3d10-1: 3
      gfx.blacklist.layers.direct3d11: 3
      gfx.blacklist.layers.direct3d9: 3
      gfx.blacklist.layers.opengl: 3
      gfx.blacklist.stagefright: 3
      gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
      gfx.blacklist.webgl.angle: 3
      gfx.blacklist.webgl.msaa: 3
      gfx.blacklist.webgl.opengl: 3
      mail.openMessageBehavior.version: 1
      mailnews.database.global.datastore.id: bc907bc6-270e-411b-9950-010992e8dbc
      network.cookie.prefsMigrated: true
      network.predictor.cleaned-up: true
      places.database.lastMaintenance: 1446322007
      places.history.expiration.transient_current_max_pages: 53446
      places.history.expiration.transient_optimal_database_size: 28067430
      plugin.importedState: true

  Графика

      Описание видеокарты: Intel(R) 82865G Graphics Controller
      Код производителя: 0x8086
      Код устройства: 0x2572
      Объём видеопамяти: Unknown
      Драйвера видеокарты: ialmrnt5
      Версия драйвера: 6.14.10.4396
      Дата разработки драйвера: 9-20-2005
      Визуализатор WebGL: Заблокирован для вашей версии драйвера видеокарты. Попробуйте обновить ваш драйвер видеокарты до версии 6.1400.1000.5218 или более новой.
      Аппаратно ускоренные окна: 0. Заблокирован для вашей версии драйвера видеокарты. Попробуйте обновить ваш драйвер видеокарты до версии 6.1400.1000.5218 или более новой.

      AzureCanvasBackend: skia
      AzureSkiaAccelerated: 0
      AzureFallbackCanvasBackend: cairo
      AzureContentBackend: cairo

  JavaScript

  Инкрементальный GC: 1

  Поддержка доступности

    Активирована: 0
    Отключение поддержки доступности: 0

  Версии библиотек

      Ожидаемая минимальная версия
      Используемая версия

      NSPR
      4.10.8
      4.10.8

      NSS
      3.19.2 Basic ECC
      3.19.2 Basic ECC

      NSS Util
      3.19.2
      3.19.2

      NSS SSL
      3.19.2 Basic ECC
      3.19.2 Basic ECC

      NSS S/MIME
      3.19.2 Basic ECC
      3.19.2 Basic ECC
i need to note: my system looks slooow - it uses DDR400 memory. this bug less disturbing at low CPU loads
(In reply to alexrayne from comment #13)
> i need to note: my system looks slooow - it uses DDR400 memory. 

How much memory?

> this bug less disturbing at low CPU loads

you should remove test pilot addon. 
(I don't understand why it is there - I think Thunderbird should ave removed it)
> How much memory?
2GB

> you should remove test pilot addon. 
> (I don't understand why it is there - I think Thunderbird should ave removed
> it)
looks - it not any helps
(In reply to Mike Cowperthwaite from comment #1)
> Bug 200921 is about this same problem in the suite's MailNews, but it's
> probably some sort of core bug.  

Most certainly. Perhaps bug 564691, from https://mzl.la/2JBTw6Z
Severity: normal → minor
Status: UNCONFIRMED → NEW
Depends on: 564691
Ever confirmed: true
Severity: minor → S4
You need to log in before you can comment on or make changes to this bug.