Closed Bug 310300 Opened 19 years ago Closed 16 years ago

crash when I generate PDF using Adobe v7.0.3 Professional

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

VERIFIED INCOMPLETE

People

(Reporter: marjerine, Unassigned)

References

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

I can go to any site, view a news story with FF, select the print icon from the
toolbar, select the "Adobe PDF" printer and click 'OK'. Firefox hangs, IE
6.0.2900.2180.xpsp_sp2_gdr.050301-1519 and Opera v8.5 (build 7700) do not.

In the background, I am running Apache 2.0.54 with PHP 5.0.4. I also have:
Konfabulator 2.1.1, Norton Systemworks 2003, LogMeIn client v2.20.475,
DynDNSUpdater v3.0.0 (build 4), Microsoft Antispyware Beta1 v1.0.615, Skype
v1.3.0.57, Zone Alarm Pro v6.0.667.000, SAM (answering machine for Skype)
v1.0.4.0, and Windows Cinema Manager v1.8.2 (using InterVideo's WinDVD v6 Platinum).

When it hangs, I have to use task manager or click the "X" in the upper right
corner. Then I'm asked if I want to report a bug to Microsoft.

Reproducible: Always

Steps to Reproduce:
1.click print icon in toolbar or chose Print from File pulldown menu
2.select the 'Adobe PDF' printer
3.click OK

Actual Results:  
FF hangs

Expected Results:  
generated a PDF file
Is this really a crash? Can you install Firefox with talkback and see if you can
get a talkback ID? Also, is this reproducible with Firefox 1.5 beta?
http://www.mozilla.org/projects/firefox/ http://kb.mozillazine.org/Talkback
To bug opener and all problem reporters:
Same question as Bug 351762.
Does your crash or hang or freeze occur even after Adobe Reader 8.1?
No response to Comment #2 for nearly one year...
Closing as INCOMPLETE.

To Reporter:
Crash/hang with Adobe Reader still occurs even after Adobe Reader 8, but it
seems to be limited in very special situation. See dependency tree for meta Bug
336184.
If you will encounter crash/hang/freeze problem, open new bug with setting
dependency to Bug 336184, please.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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