310431 - Junk filter sometimes doesn't move junk to junk folder (Seamonkey, Local Junk folder)

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Backend, defect)

Description

[John T]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.9a1) Gecko/20050927 SeaMonkey/1.1a
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.9a1) Gecko/20050927 SeaMonkey/1.1a

Sometimes the junk filter marks some mail as junk but doesn't move the junk to
the junk folder.

Reproducible: Sometimes

Steps to Reproduce:
1. Download some mail
2. Observe some junk mail being marked as junk
3.

Actual Results:  
The junk mail was not moved to the junk folder according to the way it was set.

Expected Results:  
The junk mail should have been moved to the junk folder.

Comment 1

[Mike Cowperthwaite]

Multiple accounts, or just one?

Comment 2

[John T]

Just one POP account, and one Inbox.

Comment 3

[Pavel Cvrcek [:JasnaPaka]]

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.9a1) Gecko/20050930 SeaMonkey/1.1a

I can confirm this. I have got two accounts and two Inboxs. There is a same 
problem with Thunderbird but I cannot reproduce this - it's random behaviour. 

Comment 4

[Stefan Geisseler]

Attachment: Screenshot

I can confirm this too. Take a look at the screenshot.

Comment 5

[Stefan Geisseler]

This happens only on the active open folder where you directly see, that
messages are incoming. Afterwards I've changed to the junk folder (with view
filter) and back, and the messages were filtered.

Comment 6

[Stefan Geisseler]

Hmmm, strange... No, they were not filtered after changing folders, sorry for
the message above. But another bug appeared here... The view-filter originally
only on  the Junk-Box, was suddenly also on my inbox (and filtered out unknown
senders and therefore the junk) Strange behaviour...

Comment 7

[Worcester12345]

Similar to:

Bugzilla Bug 279018
messages aren't automatically moved to Junk folder when marked as Junk

?

Comment 8

[Mike Cowperthwaite]

See bug 196732 comment 60.

(In reply to comment #7)
> Similar to:
> 
> Bugzilla Bug 279018
> messages aren't automatically moved to Junk folder when marked as Junk

Not really related, as that bug is about manually marking a message.

Comment 9

[John Navas]

*** This bug has been confirmed by popular vote. ***

Comment 10

[THOMAS, Renald]

I'm using Thunderbird version 1.5.0.7 (20060922) under Ubuntu Dapper and I have no longer this bug since I switched my imaps server simple name (blopsrv) to a FQDN  (blopsrv.mydomain.com) :

BUG :
my imaps server name : "blopsrv"

NO MORE THIS BUG :
my imaps server name : "blopsrv.mydomain.com"

Before I had this bug !
Hoping it will be helpful....

Comment 11

[John T]

The original problem was with a POP account (local files). I haven't used IMAP or tested much recently.

Comment 12

[WADA:World Anti-bad-Duping Agency]

Bug 324777 is Thunderbird version for same phenomenon.

Comment 13

[WADA:World Anti-bad-Duping Agency]

Bug 196732 looks to be older report(Core bug) of the problem.
See also Bug 383202 for problem of "Junk log lies" when problem of Bug 196732/Bug 310431/Bug 324777 occurs.

Comment 14

[Mark Banner (:standard8)]

I'm wondering, could this have been improved/fixed by my fix for bug 404264?

See especially the end of bug 404264 comment 0:

"Actual Results:  
The Junk Mail Controls stopped (nothing got filed in the Junk Folder) and I saw
the errors in the Error Console."

The fix hasn't gone into released builds yet, but it is in the current branch and trunk nightly builds. It is also in the SeaMonkey 1.1.8 release candidates.

Comment 15

[Wayne Mery (:wsmwk)]

certainly will be interesting to see how many are helped, and in which bugs.

those of you with the problem, do the following builds improve your situation?
 ftp://ftp.mozilla.org/pub/thunderbird/nightly/latest-mozilla1.8/
 ftp://ftp.mozilla.org/pub/seamonkey/nightly/latest-mozilla1.8/

Comment 16

[bob elder]

I to am having trouble with junk messages getting marked and being moved to my junk email folder.  Seems that this thread has been around along time.  Is there a solution yet? (2/17/08)

I run IMAP on my mac with Thunderbird at home and thunderbird on a PC at work.  The PC with Thunderbird works fine as advertised, but the Mac with Thunderbird not work as advertised.

bob

Comment 17

[Mark Banner (:standard8)]

(In reply to comment #16)
> I to am having trouble with junk messages getting marked and being moved to my
> junk email folder.  Seems that this thread has been around along time.  Is
> there a solution yet? (2/17/08)

As per my comment 14 on this bug - there may be a fix in place. Try the latest SeaMonkey 1.1.8 builds, alternately Thunderbird 2.0.0.12 should be out soon.

Comment 18

[ovidiu]

especially if there's a fix, but anyway see also
bug 200594
bug 351811
bug 392714

Comment 19

[Alan Hart]

I believe this is a duplicate of bug 231845

Comment 20

[John T]

That bug pertains to IMAP mail. This involves POP mail stored on the local system. I sometimes still see the problem using SM 1.1.14 on Linux. I just clear the junk status and then reset it, and the junk gets moved.

Comment 21

[Paul Ebermann]

I'm not sure this is the same bug or a new one ...

Some days ago my system (SusE) was updated to a new version, which included Seamonkey 2.0.6.
Since then, the automatic spamfilter seems (sometimes, specially on first download after start) not to move the mail in the junk folder, but to copy it there - it remains junk-marked in the inbox. When I manually move it to the junk folder (by pressing "j"), i now have two copies of each junk mail in my junk folder.

Comment 22

[John T]

I haven't seen this problem for a long time. Used trunk nightlies until last fall, been using releases since then, currently 2.0.12. OS is Mandriva Linux 2008.1 Free, kernel 2.6.27, KDE 3.5.9. Is failure to move junk still an issue with anyone?

Comment 23

[Wayne Mery (:wsmwk)]

(In reply to comment #22)
> I haven't seen this problem for a long time. Used trunk nightlies until last fall

So this has been working for you since at least SM 2.0?
=> WFM

Comment 24

[John T]

I think so. I haven't been testing so diligently the past several years and can't say for sure when this problem stopped.