310798 - Quicktime plays fine, destroys FF page rendering

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[jessekeller]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Quicktime video starts to play OK. If I let it play for a few minutes in the
background, eventually it will start to "show through" other tabs, then all
Firefox redraws start to fall apart. Toolbars don't redraw, switching tabs
doesn't cause redraw. Quicktime continues to play just fine.

Reproducible: Always

Steps to Reproduce:
1. Go to http://briankingston.com/Video/missilecommand2.mov
2. Continue using other apps and other tabs for a few minutes until problem appears

Actual Results:  
Quicktime video starts to play OK. If I let it play for a few minutes in the
background, eventually it will start to "show through" other tabs, then all
Firefox redraws start to fall apart. Toolbars don't redraw, switching tabs
doesn't cause redraw. Quicktime continues to play just fine.


I can quit FireFox by clicking around until I hit the close box -- even though I
can't see it once the page redraw starts to die.

Comment 1

[u63580]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051001
Firefox/1.4.1

WFM.  Can you test with a recent nightly?

Comment 2

[Deb Richardson [:dria] (plz NEEDINFO)]

I've been seeing major issues with QuickTime as well, as shown by the following
screenshots.  In all three cases the issues were caused by scrolling the screen
or moving the browser window around the desktop:

http://dria.org/images/310798.png
http://dria.org/images/310798b.png
http://dria.org/images/310798c.png

A test URL is the new Apple Aperture product page, here:

http://www.apple.com/aperture/profiles/

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b5) Gecko/20051006
Firefox/1.4.1

Comment 3

[Mike Beltzner [:beltzner, not reading bugmail]]

It would help to get some Quicktime versions added into this report. Jesse, does
the URL Deb points to work for you? What version of QT are you running?

FWIW, I'm running:
  - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051020
    Firefox/1.5
  - Quicktime v 7.0.3

The url provided in comment 2 works fine for me with scrolling and moving the
browser window.

Comment 4

[Deb Richardson [:dria] (plz NEEDINFO)]

Oop, my bad.  I've got QuickTime Version 7.0.3, Player Version 7.0.3.

Comment 5

[Mike Beltzner [:beltzner, not reading bugmail]]

Heh, and my own bad: with the setup referenced in comment 3, I don't experience
the problems described in this report. If we can get a confirmation on XP, we
should confirm this bug. If we can get a confirmation on Mac only, we should
confirm and switch the OS/Hardware.

Comment 6

[jessekeller]

I tried to repro the case in comment #2, but Quicktime crashes itself, and
sometimes FF, every time.

Windows reports:
http://oca.microsoft.com/en/response.aspx?SGD=1a299710-dff8-4d2b-a9ac-7652e141f27b&SID=623

Win XP SP2
FF 1.07
QT 7.0.3

Comment 7

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 8

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.