Closed Bug 310863 Opened 19 years ago Closed 19 years ago

Firefox installation crashed!

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 283680

People

(Reporter: brunkel, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050726
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050726

When I attemp to execute Firefox (I don't know what version it is, since it
won't execute!), I get the error message: 'The program must close to allow a
previous installation attempt to complete.  Please restart.'.  I have attempted
re-boots several times, but this doesn't seem to make any difference.  I was
working fine with Firefox 1.0.5, but when I attempted to download 1.0.7, nothing
works now!  Has anybody else had this problem, and what did you do to fix it>

Reproducible: Always

Steps to Reproduce:
1.  Attempt to double-click on the Firefox ocon.

2.  It just returns with the above error message!
3.
Steps to try :

1 - Try to start Firefox in Safe Mode (Start, All Programs, Mozilla Firefox, Firefox Safe Mode). Does it fix 
the problem?
2 - Have you tried to uninstall Firefox (using Add/Remove Programs in Control Panel) and to reinstall it?

There are other steps, but these two are a start.
2. would work but is silly

xpicleanup.dat is the file that matters. attach it, move it away. run firefox.

*** This bug has been marked as a duplicate of 293056 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---

*** This bug has been marked as a duplicate of 283680 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago19 years ago
Resolution: --- → DUPLICATE
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