310910 - www.comcast.net returns blank page with no content

Status: RESOLVED WORKSFORME

(Core :: Networking, defect)

Description

[Curtis Williams]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050911 SeaMonkey/1.1a
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20050911 SeaMonkey/1.1a

When going to http://www.comcast.net/ the page displayed contains only the dark
blue background with no content.  The page uses the Shockwave plugin, so I
wouldn't be surprised if the problem is in this area, but I couldn't find a
Plug-In category to file this under.

I first noticed this with build 2005093009, but this is probably not the first
build that it started happening.  2005093009 is the first build I have been able
to install and use due to another bug that has kept me running 2005091105, so
the best I can give is a roughly two week time frame.

I am attaching a zip file containing two screenshots of what the page looks like
with 2005091105 and 2005093009.

Reproducible: Always

Steps to Reproduce:

Comment 1

[Curtis Williams]

Attachment: screenshots of correct and incorrect page

Comment 2

[Adam Guthrie]

Do you see this in a clean profile? Also, could some external program be
blocking the content?

Comment 3

[Curtis Williams]

I created a new profile with the profile manager and went to the URL and the
page displayed normally.  Because this was a new profile, I wasn't automatically
being signed in to my account, so I entered my Comcast username and password and
after logging in when the page re-displayed, it showed up only with the dark
blue background.

No, there wouldn't be an external program blocking the content because when I
revert back to build 2005091105 everything is displayed as it should be.

I am attaching another zip with the HTML code of the page displayed after
signing in, just in case you don't have a Comcast account available.

Comment 4

[Curtis Williams]

Attachment: HTML code after signing in

Comment 5

[Andrew Schultz]

the page you attached determines whether you have flash 7 and redirects you some
other page (depending on cookies, flash, etc).

For me it directs to
http://CheckIsInNetwork?redirectUrl=file:///home/andrew/mozbugs/310910/orig.html,
which does show up blank, but perhaps because I wasn't actually logged in.
Also, I get a blank page with 20050901

==> networking

Comment 6

[Curtis Williams]

Update on this problem:  It seems to be working now.

Not sure when it started working because I stopped installing nightly builds due
to this problem, but I thought I'd take a chance with last nights (2005101205)
and was surprised to see all was well.