Closed Bug 311001 Opened 19 years ago Closed 18 years ago

EVERYTHING disappears

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: manuelgvr, Assigned: mscott)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: 1.0.7

It happened with Thunderbird 1.0.6 and it happens again with 1.0.7.

Folders, accounts, emails and everything disappears, like it was the first 
time you run Thunderbird.

Reproducible: Sometimes

Steps to Reproduce:
1. Start Thunderbird
2.
3.

Actual Results:  
Folders, accounts, emails and everything disappears.

Expected Results:  
Nothing

I'm tired of this issue.
So something like this happens?
https://bugzilla.mozilla.org/attachment.cgi?id=179173
Not really, it shows just the LOCAL Folders (I have several accounts+folders)
and the Wizard (to config the email or to import settings).
Do you see this in safe mode? Start > Programs > Mozilla Thunderbird >
Thunderbird (Safe Mode)
I haven't tried Safe Mode, I kind of "save the day" due the fact that I use to
do backups but not everyday.

BTW, the funny thing is that you just can IMPORT to Thunderbird
(Tools-->Import), but there's no way to EXPORT.

That isn't nice.
This is very similar to bug 304743.
Same to me with FF and Thunderbird, but without restarting WinXP. About 3 times 
each one, but not at the same time, sometimes is Thunderbird and sometimes 
Firefox.

And I don't use Thunderbird extensions/themes.
Jeez. How did I not notice this? All you need to do is start Thunderbird with
the profile manager and choose the profile named "default".
http://kb.mozillazine.org/Profile_manager Does this fix this for you, Manuel?
Can I do it now? I restored a backup.

I'll try it next time.
WORKSFORME for now. Please reopen if it happens again and you can't fix it with
the steps I described.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
Oops! I did it again.

Start the computer, start Thunderbird...

No folder shown, just the Account Wizard.

And the Profile Manager / Safe Mode doesn't solve the issue.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
The Profile Manager just shows the "Default" profile (and doesn't solve the bug
).

Any idea?

I can try whatever you want, otherwise I'll have to restore the backup.
reporter: is this still a problem ? If this happen again please see http://kb.mozillazine.org/Disappearing_mail#Thunderbird_created_a_blank_profile
It doesn't happen now. Thank you.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago → 18 years ago
Resolution: --- → WORKSFORME
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