Closed
Bug 311244
Opened 19 years ago
Closed 19 years ago
RealPlayer plugin crashes if entering in www.k1ck.com, but IE not [@ nppl3260.dll + 0x4341]
Categories
(Plugins Graveyard :: RealPlayer (Real), defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 262867
People
(Reporter: marcsoler50, Unassigned)
References
()
Details
(Keywords: crash)
Crash Data
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-PT; rv:1.7.12) Gecko/20050919 Firefox/1.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-PT; rv:1.7.12) Gecko/20050919 Firefox/1.0.7 Entering to the k1ck.com webpage, Firefox crash, but IE don't Reproducible: Always Steps to Reproduce: 1. Go to http://www.k1ck.com using FF of course Actual Results: Windows opened the error bug reporter Expected Results: Open the page
Comment 1•19 years ago
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Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051005 Firefox/1.4.1 ID:2005100505 Works for me, also in 1.0.7. Does it also crash in the safe mode? http://kb.mozillazine.org/Safe_Mode_(Firefox)
Reporter | ||
Comment 2•19 years ago
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(In reply to comment #1) > Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051005 > Firefox/1.4.1 ID:2005100505 > Works for me, also in 1.0.7. > Does it also crash in the safe mode? http://kb.mozillazine.org/Safe_Mode_ (Firefox) yes
Comment 3•19 years ago
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Could you please provide a talkback ID for the crash? http://kb.mozillazine.org/Talkback
Severity: normal → critical
Version: unspecified → 1.0 Branch
Reporter | ||
Comment 4•19 years ago
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I'm not an expert in this there, but I think it's a Windows problem... I asked my cousin to try www.k1ck.com, it also crashed...
Reporter | ||
Comment 5•19 years ago
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(In reply to comment #3) > Could you please provide a talkback ID for the crash? > http://kb.mozillazine.org/Talkback where can I download that program? Do I need to create account?
Comment 6•19 years ago
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(In reply to comment #5) > where can I download that program? Do I need to create account? The easiest way to install Talkback is to uninstall Firefox, and then reinstall with Custom and check "Quality feedback agent". Don't worry, your profile folder (where all your bookmarks, etc. are stored) will not be uninstalled. Then post the talkback ID of the crash here.
Reporter | ||
Comment 7•19 years ago
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(In reply to comment #6) > (In reply to comment #5) > > where can I download that program? Do I need to create account? > > The easiest way to install Talkback is to uninstall Firefox, and then reinstall > with Custom and check "Quality feedback agent". Don't worry, your profile folder > (where all your bookmarks, etc. are stored) will not be uninstalled. Then post > the talkback ID of the crash here. i istalled it now... entered k1ck.com and it's sent a report... what now?
Comment 8•19 years ago
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(In reply to comment #7) > i istalled it now... entered k1ck.com and it's sent a report... what now? Open up talkback.exe (should be in Program Files\Mozilla Firefox\components\), copy the incident ID (right click it > copy) and paste it here. :)
Reporter | ||
Comment 9•19 years ago
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(In reply to comment #8) > (In reply to comment #7) > > i istalled it now... entered k1ck.com and it's sent a report... what now? > Open up talkback.exe (should be in Program Files\Mozilla Firefox\components\), > copy the incident ID (right click it > copy) and paste it here. :) TB10399023E
Comment 10•19 years ago
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Incident ID: 10399023 Stack Signature nppl3260.dll + 0x4341 (0x63364341) a95bb1d9 Product ID Firefox10 Build ID 2005091912 Trigger Time 2005-10-08 13:04:24.0 Platform Win32 Operating System Windows NT 5.1 build 2600 Module nppl3260.dll + (00004341) URL visited http://www.k1ck.com User Comments Just oppening the page Since Last Crash 23372 sec Total Uptime 23372 sec Trigger Reason Access violation Source File, Line No. N/A Stack Trace nppl3260.dll + 0x4341 (0x63364341) nppl3260.dll + 0xb15c (0x6336b15c) firefox.exe + 0xfd681 (0x004fd681) firefox.exe + 0x248511 (0x00648511) firefox.exe + 0x247ece (0x00647ece) firefox.exe + 0x2d1eac (0x006d1eac) firefox.exe + 0x228a57 (0x00628a57) firefox.exe + 0x2288b5 (0x006288b5) firefox.exe + 0x22873e (0x0062873e) firefox.exe + 0x228622 (0x00628622) firefox.exe + 0x227970 (0x00627970) firefox.exe + 0x2273ee (0x006273ee) firefox.exe + 0x226606 (0x00626606) firefox.exe + 0x2d1068 (0x006d1068) firefox.exe + 0x2282d2 (0x006282d2) firefox.exe + 0x227707 (0x00627707) firefox.exe + 0x2273ee (0x006273ee) firefox.exe + 0x226606 (0x00626606) firefox.exe + 0x1f79cc (0x005f79cc) firefox.exe + 0x238c91 (0x00638c91) firefox.exe + 0x2c5035 (0x006c5035) firefox.exe + 0x2c4d7b (0x006c4d7b) firefox.exe + 0x156f89 (0x00556f89) firefox.exe + 0x156f89 (0x00556f89) firefox.exe + 0x268ad2 (0x00668ad2) firefox.exe + 0x268afd (0x00668afd) firefox.exe + 0x156f89 (0x00556f89) firefox.exe + 0x2683f6 (0x006683f6) firefox.exe + 0x1f79cc (0x005f79cc) firefox.exe + 0x239477 (0x00639477) firefox.exe + 0x18218c (0x0058218c) firefox.exe + 0x1886ac (0x005886ac) firefox.exe + 0x188440 (0x00588440) xpcom.dll + 0x29c90 (0x00299c90) 0x778b0c24 firefox.exe + 0xf0001 (0x004f0001) 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8 0x013ffca8
Component: General → Plug-ins
Keywords: crash
Product: Firefox → Core
QA Contact: general → plugins
Summary: Firefox crash if entering in www.k1ck.com, but IE not → RealPlayer plugin crashes if entering in www.k1ck.com, but IE not [@ nppl3260.dll + 0x4341]
Version: 1.0 Branch → 1.7 Branch
Reporter | ||
Comment 11•19 years ago
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ammm... u got it ;)
Comment 12•19 years ago
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*** This bug has been marked as a duplicate of 262867 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Component: Plug-ins → Build Config
Product: Core → Firefox
QA Contact: plugins → general
Resolution: --- → DUPLICATE
Version: 1.7 Branch → 1.0 Branch
Comment 13•19 years ago
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eh? the stacks look entirely different! (also, why did you change the product back?)
Comment 14•19 years ago
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timeless says that the stacks are essentially the same (they -- and numerous other bugs -- all crash at nppl3260.dll + 0x4341. Apparently the stack from the talkback ID in this build didn't have symbols (I think). Product change was by accident.
Component: Build Config → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Version: 1.0 Branch → 1.7 Branch
Component: Plug-ins → RealPlayer (Real)
Product: Core → Plugins
QA Contact: plugins → real-player
Version: 1.7 Branch → 6.x
Assignee | ||
Updated•13 years ago
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Crash Signature: [@ nppl3260.dll + 0x4341]
Assignee | ||
Updated•8 years ago
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Product: Plugins → Plugins Graveyard
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Description
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