Optonline E-mail client includesText/HTML with MS IE browser, but not Firefox

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
13 years ago
8 years ago

People

(Reporter: Allan Ashley, Unassigned)

Tracking

1.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Text/HTML option does not appear when using Firefox browser with Optonline
default mail client. Text/HTML switch is absent; all robust HTML features are
absent.
Mail client is believed to be iPlanet.
Browsing with MS IE affords HTML features.

Reproducible: Always

Steps to Reproduce:
1. Log on to http://www.optonline.net with Firefox
2. Access Web Mail and click on COMPOSE and note absence of Text/HTML function
3. Repeat with MS IE and observe Text/HTML features.

Note:  Password required for URL and mail-client

Actual Results:  
Text/HTML option does not appear when using Firefox browser with Optonline
default mail client. Text/HTML switch is absent; all robust HTML features are
absent.
Mail client is believed to be iPlanet.
Browsing with MS IE affords HTML features.

Expected Results:  
Provided HTML features during COMPOSE (Write)
If their main page is representative for other pages one may fear the worst
Packed with html errors

Comment 2

11 years ago
I have this problem, recently, since maybe 2.0.0.8, with optonline.net, in Firefox, now also in 2.0.0.9.

Specifically, Firefox stopped retaining email addresses to sutocomplete the email form.

BUT!! I do not have this problem in Netscape 9.0.0.X.

There the data is fine. And it is fine in IE7.

Comment 3

11 years ago
(In reply to comment #2)
> I have this problem, recently, since maybe 2.0.0.8, with optonline.net, in
> Firefox, now also in 2.0.0.9.
> 
> Specifically, Firefox stopped retaining email addresses to autocomplete the
> email form.
> 
> BUT!! I do not have this problem in Netscape 9.0.0.X.
> 
> There the data is fine. And it is fine in IE7.

Problem solved, I found a script for complete removal of FF including the proper registry edits. Then I got a new download of 2.0.0.9 and installed it. I tested it and everything is fine.
 

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Version: unspecified → 1.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
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