311909 - Firefox will not load/start

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Dwight Washburn]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

I use Direcway satellite for my ISP. When the signal is a little weak, I double
click my Firefox icon but the program will not load and start. During this time,
the signal is strong enought to download email using Outlook and I can connect
using Interntet Exployer.

Reproducible: Always

Steps to Reproduce:
1.Use Directway service (or simular?)
2.Have a weak signal
3.Try to use your product.

Actual Results:  
Firefox will not load or start.

Expected Results:  
At least startup and state that it cannot connect to the internet due to a problem.

This has forced me to download and install IE. I have to keep IE as a backup
because Firefox is not reliable for my use.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Firefox should startup even without an internet connection. Have you also
problems starting Firefox in the safe mode?
http://kb.mozillazine.org/Safe_Mode_(Firefox)

Comment 2

[Dwight Washburn]

When Direcway is not loaded, i do get an error message: "Cannot find" (my home
page. 

Comment 3

[Adam Guthrie]

Dwight, you mislead us, then. This is a connection issue.