User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Build Identifier: Mozilla Thunderbird 1.0.7 (Windows/20050923) error message: 'Profile In Use -- Mozilla Thunderbird cannot use the profile "Foo" because it is in use. Please choose another profile or create a new one.' This is shown when disk is full, invalid path in profile.ini; possibly any condition where parent.lock can't be written to. Reproducible: Always Steps to Reproduce: 1. Rename your profile directory (e.g., zc6lso9q.default_hide_me) 2. Start Thunderbird. (The "choose user profile" window will appear, even if StartWithLastProfile=1.) 3. Select the profile (which you renamed above) and click "Start Thunderbird." Actual Results: Dialog shown: 'Profile In Use -- Mozilla Thunderbird cannot use the profile "Foo" because it is in use. Please choose another profile or create a new one.' Expected Results: Should have attempted to determine cause of error, and let the user know if there's anything they can do to resolve it. For example, many users understand a message like "Please free some disk space and try again." The other conditions might be harder for the average user to deal with, but for troubleshooting purposes you might try: "Profile directory does not exist." "Directory not writeable; we have no idea why anyone would do this to you. Please contact your sysadmin."
*** This bug has been marked as a duplicate of 278860 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → DUPLICATE
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