313061 - Could not initalize brower's security component

Status: RESOLVED WORKSFORME

(NSS :: Libraries, defect)

Description

[Jeff]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1

Everytime I start Firefox 1.5 Beta 2 I get this long message talking about how
the browser couldn't initalize the security component. It wants me to check
permissions and everything else. I have tried everything I can think of. This
has been going on since version 1.0 for me just shortly after I installed
ZoneAlarm Pro. I figure it's fighting Firefox somehow and I was wondering if
there is a workaround. I see nothing about it so someone please help! I'm
willing to work one on one to solve the problem via e-mail, phone, or IMs.

Reproducible: Always

Steps to Reproduce:
1. Have ZoneAlarm Pro running (doesn't stop even when it's shutdown).
2. Open Firefox.
3. Get error message immediately.
4. Sometimes crashes right after.

Actual Results:  
Either I got the message and I could browse for 5 minutes or so without a crash
or it would immediately crash. I'm suprised I got this far on this page because
normally it crashes by now.

Expected Results:  
Opened, not given me the message, and not crashed. It also happens when I try to
log into something (like MySpace or my Gmail account) and normally it crashes
while trying to log in after giving me that message.

Comment 1

[timeless]

can you please reinstall firefox and be sure to install talkback and then get a
talkback incident id for your crashes?

yes, zonealarm would interfere w/ psm which tries to open local ports to talk to
itself. although i thought zonealarm eventually whitelisted this feature.

Comment 2

[FuLL4290]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5)
> Gecko/20051006 Firefox/1.4.1
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5)
> Gecko/20051006 Firefox/1.4.1
> Everytime I start Firefox 1.5 Beta 2 I get this long message talking about how
> the browser couldn't initalize the security component. It wants me to check
> permissions and everything else. I have tried everything I can think of. This
> has been going on since version 1.0 for me just shortly after I installed
> ZoneAlarm Pro. I figure it's fighting Firefox somehow and I was wondering if
> there is a workaround. I see nothing about it so someone please help! I'm
> willing to work one on one to solve the problem via e-mail, phone, or IMs.
> Reproducible: Always
> Steps to Reproduce:
> 1. Have ZoneAlarm Pro running (doesn't stop even when it's shutdown).
> 2. Open Firefox.
> 3. Get error message immediately.
> 4. Sometimes crashes right after.
> Actual Results:  
> Either I got the message and I could browse for 5 minutes or so without a crash
> or it would immediately crash. I'm suprised I got this far on this page because
> normally it crashes by now.
> Expected Results:  
> Opened, not given me the message, and not crashed. It also happens when I try
> to
> log into something (like MySpace or my Gmail account) and normally it crashes
> while trying to log in after giving me that message.

I have this same problem and I've uninstalled so many times and nothing has worked. Please I would really love a solution for this.

Comment 3

[Jeff]

(In reply to comment #1)
> can you please reinstall firefox and be sure to install talkback and then get a
> talkback incident id for your crashes?
> yes, zonealarm would interfere w/ psm which tries to open local ports to talk to
> itself. although i thought zonealarm eventually whitelisted this feature.

I've done this many times and submitted to TalkBack. Now I don't currently have an ID number for one of the incidents but it's been submitted many times.

Comment 4

[Jeff]

I am the original poster of the bug and I've discovered the problem. I am running WinXP Pro under Administrator (the only user for the computer). All of my hard drive's folders are marked as read-only. There is a way to change this but it seems in WinXP SP2 that it doesn't work unless you've restarted in Safe Mode. You have to go into folder options under the TOOLS in Windows Explorer (mind you this is all in safe mode under Administrator Account). Click the View tab and scroll down to the bottom of the check-box options. Uncheck and recheck the box that says "Enable simple file sharing (Recommended)". Then click "Apply to all folders". Make sure you do this late at night because it will change the sharing options for ALL of the folders. This means that programs you install on your computer will now be able to make modifications to files within other directories. This may or may not be the safest thing if you don't know what you're doing so you may just want to apply it to:

C:\Program Files\Mozilla Firefox\
C:\Documents and Settings\

This should give Firefox full functionality.

After making these changes I no longer received the error message and Firefox saved my settings instead of resetting them everytime.

-Jeff

Comment 5

[Nelson Bolyard (seldom reads bugmail)]

Changing resolution to "WORKSFORME", since no change to any mozilla product
was made to "fix" this problem.