313158 - Forwarded images are blocked and there is no choice to "Show Images"

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[Ruth]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Forwarded Images from people in my address book are blocked and there is no
"Show Images" button available.  I can receive images from commercial outfits
and there is a "Show Images" button available.  I have checked with my Road
Runner technical people and it is not any blocking that they do.  Other people
can receive and open these forwarded images but I can not.

Reproducible: Always

Steps to Reproduce:
1.Open a forwarded message that contains an image and on the screen you will see
all the written words but where the image should be is a large white box with a
tiny white box inside which contains a red diamond icon. Clicking that does no
good. I have checked all options and preferences etc. and there is no way to
open the image.
2.
3.

Actual Results:  
Nothing.  I have tiem and time again been unable to open the image.

Expected Results:  
A "Show Image" button should be visible that when selected would allow the image
to appear (as it does in commercial e-mails such as news from cruise lines etc.)

Thank you for any help you can provide.  If I can not find a solution I will
have to reluctantly return to Outlook Express which I do not want to do.  I
really do like Thunderbird and have recommended it to many people.  Please tell
me what to do to solve this problem

Comment 1

[David :Bienvenu]

*** Bug 313159 has been marked as a duplicate of this bug. ***

Comment 2

[Magnus Melin [:mkmelin]]

You are talking about mail forwarded as attachments, right? That would be bug
174692.

Comment 3

[Mike Cowperthwaite]

(In reply to comment #2)
> That would be bug 174692.

Unlikely dupe; that bug doesn't apply to attachments, it applies to messages 
that have been saved to disk as .EML files.


1) Which version of TB is this bug filed against?

2) Is the forwarded message itself an attachment, or is it "inline"?  (If you 
turn off   View | Display Attachment Inline   an attached message will not be 
visible.)

3) What mail client was used to forward the message to you?

> Other people can receive and open these forwarded images but I can not.

4) Are these "other people" using Thunderbird or some other client?


If you don't know the answers to questions 2 or 3, the next best thing you can 
do is to save the message you received as  a .EML file, and attach that file to 
this bug, using the Create New Attachment link above.  (That is, "above" at the 
bug's webpage, which is where you need to enter any response.)

Comment 4

[Magnus Melin [:mkmelin]]

Private email from reporter states mail forwarded as attachments was the case. Bug 312190 may be a dupe.

Comment 5

[Mike Cowperthwaite]

(In reply to comment #4)
> Private email from reporter states mail forwarded as attachments was the case.

I also received private email from reporter, who did not indicate which bug the mail was about, or even what problem she was talking about.  But, she said that setting "View Attachments Inline" fixed the problem.  So, the problem was user error; no bug -> Invalid