User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 When I try to access "extensions" using "tools", I get the following message: XML Parsing Error: undefined entity Location: chrome://mozapps/content/extensions/extensions.xul?type=extensions. Line Number 18, Column 34: [Line Number 17, Column 34: for downloads] orient="vertical" title="&extensions.title;" statictitle="&extensions.title;" ----------------------^ This message appears when trying to access themes, extensions, and downloads, from the tools area. It shows up when I download pictures. Reproducible: Always Actual Results: N/A Expected Results: Same as in "details". I deleted Mozilla Firefox, and re-installed it. Instead of starting out from scratch, I ended up with all my "old" settings, etc... I need to be able to clear all extensions, etc., and start over. OR, I need to find out how to "fix" this problem. Thanks.
Bugzilla doesn't work for tech support, please try http://forums.mozillazine.org or http://www.mozilla.org/support/#community The user support groups can help you launch a fresh profile without your old settings.