Cannot expand, delete, reply, reply all, or forward email. Read and unread counter keep climbing.



13 years ago
11 years ago


(Reporter: Clare Levin, Assigned: Scott MacGregor)


Firefox Tracking Flags

(Not tracked)




13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla Thunderbird version 1.0.7 (20050923)

I have deleted and re-installed Thunderbird.  I have run Ad-Aware SE, Spybot and AVG and found no problems.   I have used Thunderbird for several months with no problems and then all of a sudden it doesn't work.  I can send a new email and get to the address book, but that is all.  As long as the product is open, the counter keep climbing. Once in awhile I can delete an email, but only won't work  two times in a row.   I also emptied my trash and compacted my Local Folders.
I am using Windows ME and Comcast cable connection.
I am despirate for help.

Reproducible: Always

Steps to Reproduce:
1.Open Thunderbird ... nothing else required

Actual Results:  
Total counter should read about 300 and now reads 16202 and is still climbing.  It does reset when I close Thunderbird.   The unread counter is doing the same thing. When I double click on an email, I get a blank screen....the full screen email will not display.  I cannot delete, reply to, reply all or anything.  I can only read an email in the preview window.

Expected Results:  
See Actual results

I send everything in HTML.
I don't use themes.
I do NOT RUN IE at the same time....I use Firefox.
I want my Thunderbird back.

Comment 1

13 years ago
try deleting your Inbox.msf file, in your user profile directory, while thunderbird isn't running. Or try running 1.5beta 2.

Comment 2

11 years ago
This problem went away so long ago that I almost forgot about it.   Now it just crashes when I open or close an email.  It is random.
Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
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