Closed Bug 318160 Opened 20 years ago Closed 18 years ago

crash when attempting to add or save an attachment, if last/default download/attachment directory is removed or unaccessible

Categories

(Thunderbird :: Message Compose Window, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 303675

People

(Reporter: brereton, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 TB crashes when trying to save or add an attachment. The previous attachment I had added was on my laptop, connected via my LAN. Looking in the config file, the preference mail.compose.attach.dir was set to a folder on my laptop. When the laptop is not connected, TB crashes. On changing this preference to a folder on my PC, all is working again. Reproducible: Always Steps to Reproduce: 1.Send an attachment from a network machine. 2.Remove that machine from the network 3.Now try to send an attachment
Fixed resolution.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
Sorry, hit the wrong bug. I am pretty sure this bug is a dupe, maybe even one that's been fixed, but I can't find the earlier one. which version of TB are you reporting the bug against?
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
(In reply to comment #2) > Sorry, hit the wrong bug. > > I am pretty sure this bug is a dupe, maybe even one that's been fixed, but I > can't find the earlier one. > > which version of TB are you reporting the bug against? > 1.5rc1 - and I can't find any record of the bug on bugzilla.
I have the same problem. It is especially noticeable for me when, one day, I save an attachment from a received message to a folder on a network machine. The next day, before I have turned on the network machine, I try to save another attachment, and Thunderbird hangs immediately. I say "hangs" rather than crashes, because if I turn on the network machine whilst it is in this state, it recovers and puts up the "Save As" dialog, as expected. I am using Thunderbird 1.5 RC1 on Windows XP SP2, and the relevant network machine is MacOS X 10.2.8 with Windows file sharing turned on.
Could you install with talkback and get a talkback ID for the crash? http://kb.mozillazine.org/Talkback
TB is now displaying an error message - network drive not found - after about 20 seconds & defaulting to a folder on my own machine. It was previously hanging - or so it seemed - but I guess I might have just been impatient and caused the crash/hang (it went to a 'not responding' state according to XP) by trying to close TB down when it was waiting for a response.
QA Contact: message-compose
Alastair. do you still see this? sorta like bug 307106 comment 9? note: reporter email is invalid.
Version: unspecified → 1.5
(In reply to comment #6) > TB is now displaying an error message - network drive not found > It was previously hanging (it went to a 'not responding' state according to XP) This is Bug 303675(and many bugs DUP'ed to), and fixed, then no hanging any more. Bug 303675 was fixed on 2005-08-08. (applied on Tb 2.0). > after about 20 seconds How long will next take in your environment? (\\XXX is not-exist server) - DIR \\XXX\YYY - NET VIEW Original crash problem in comment #0 looks to be already WORKSFORME. Duping to Bug 303675.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago18 years ago
Resolution: --- → DUPLICATE
Summary: crash when attempting to add or save an attachment → crash when attempting to add or save an attachment, if last/default download/attachment directory is removed or unaccessible
If Alastiar still has a problem, it might be bug 240644. So closing is great.
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