Closed Bug 318803 Opened 19 years ago Closed 19 years ago

My husband cannot contact you to cancel his account "epfincher@runbox.com". Also upon receipt of this e-mail, please cancel my account and notify me of your action.

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: pegfincher, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

My husband Earl Fincher - e-mail address - epfincher@runbox.com -  has been trying to contact you for ages and e-mail will not go through because it says that user name or password is invalid.  We have entered it exactly like it is printed on your form and it still willnot go through. The reason we need to contact you is because we installed Thunderbird on two computers and it did not work on either one.  It says it cannot connect to our server.  Please contact us by e-mail at either address:  epfincher@yahoo.com or pegfincher@yahoo.com or epfincher@toast.net
We appreciate your help.  The Finchers

Reproducible: Always
I've just sent an e-mail forwarding this message to support@runbox.com.

Just to be sure, I created a test account and have successfully connected to secure.runbox.com with IMAP and SSL turned on. I suspect imap.runbox.com with SSL turned off will also work just fine.

Marking this bug as invalid.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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