when clicking on print icon, program hangs

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
12 years ago
8 years ago

People

(Reporter: Rick, Unassigned)

Tracking

1.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 5-15-2010])

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Tried to use print button to print a web page. Firefox hangs and freezes, sent error log to Microsoft and got reply to contact Mozilla about a workaround
???

Reproducible: Always

Comment 1

12 years ago
Does the same happen with Firefox 1.5 ?
Can you provide a link to the web page in question ?
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 5-15-2010]
Version: unspecified → 1.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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