320475 - clicking mailto links causes firefox to attempt to open a new process of thunderbird

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Mike]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

This actually goes both ways.  It seems like I'm either missing a env. setting or there was a major change in the 1.5 branch.  I'm running Firefox 1.5 and Thunderbird 1.5rc1.  When I click on a mailto link in firefox, it should bring up a mail window to type my message.  Right now, it brings up an error saying that Thunderbird is already running and that I need to close thunderbird in order for the message to come up.  This DOES work.

However, I should be able to get a message window without closing Thunderbird.  I've checked my settings in Firefox and Thunderbird.  Nothing seems to indicate a change.

The same problem, other way around: When clicking on a link in Thunderbird, I should get a new tab with the web page loading in the background.  Now, I get the same error.

According to the Firefox tips, I should change the "open links from other applications in..."  I've changed it and get the same behavior.

any help would be greatly appreciated.

Reproducible: Always

Steps to Reproduce:
1. Run firefox 1.5 and thunderbird 1.5rc1 at the same time.
2. open mailto:[e-mail]
3. Wait for the error to come up.

Actual Results:  
Error message: "Thunderbird is already running, but is not responding.  To open a new window, you must first close the existing Thunderbird Process, or restart your system."

Expected Results:  
A message window comes up.

Comment 1

[lexual]

Can reporter please confirm if bug still exists with recent Firefox version.

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.