Closed Bug 320575 Opened 19 years ago Closed 19 years ago

I lost my old email and address book when Thunderbird crashed. I used my old paths and email address but I have lost all my addresses can you help me?

Categories

(Thunderbird :: Address Book, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: patbobhoyt, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 For the last two months my email recovery has been very slow up to 20 minutes to get any email. Then it all crashed. Then Mozila saked me to re apply for the email which I did using the old paths and my old email address but when it began I had lost all old sent mail and the address book. Can you help me? Reproducible: Couldn't Reproduce Steps to Reproduce: 1.It crashed 2. I reapplied using old paths and old address 3. when it started all my old sent mail and address book was lost but I am now working. Actual Results: Lost all old email addresses and old messages Expected Results: Got email to work but lost old addresses Restored the lod email process and kept the old email and addresses.
Please see the help forums at http://forums.mozillazine.org/ bugzilla isn't a place for support requests, and whilst it crashed (if you submitted talkback) we won't be able to fix the crash without some talkback information. If you need to know more about talkback, please see this link http://kb.mozillazine.org/Talkback
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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