320683 - No vertical or horizontal scrollbars no matter how I resize window & no matter which theme (default or third-party) used.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Grace P.]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

I have just instllaed Firefox 1.5. I now find that I have no scrollbars, vertical or horizontal. It doesn't matter whether I use the default theme or whether I use a third-party theme. I see that it looks like this was addressed in 2003, but the problem has returned.

Reproducible: Always

Steps to Reproduce:
1. Start Firefox
2. Go to webpage that requires vertical or horizontal scrolling
3.

Actual Results:  
The web page loads, but I have no scrollbars. If I click in the windows and use the down-arrow key I can read the page, but there is no workaround for horizontal scrolling.

Expected Results:  
The software should have drawn a window with vertical and/or horizontal scrollbars as necessary.

I have tried this with Aquatint 1.6.4, Noia 2.0, ifox, and the default themes. 100% failure to draw scrollbars. This makes the browswer virtually unusuable!

Comment 1

[:Gavin Sharp [email: [e-mail]]]

Have you tried safe mode? http://kb.mozillazine.org/Safe_mode

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.