320761 - hanging download manager causes crash of firefox. cant alter manager withought crash

Status: RESOLVED WORKSFORME

(Toolkit :: Downloads API, defect)

Description

[allan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

using download manager causes hang of all firefox windows. I cant alter any of the perameters of the manager withought causing a crash, clicking any button in OPtions.

also cant get option to use 3rd party download manager instead of this busted one.

Reproducible: Always

Steps to Reproduce:
1.download anything causes hang / crash of prog
2.use options to alter manager also causes crash
3.

Actual Results:  
download

Expected Results:  
hang of all firefox windows

downloaded

Comment 1

[Ryan Flint [:rflint] (ping via IRC for reviews)]

We can't really do much with this report. 
Does the download manager work properly when you disable all of your extensions by using safe mode (http://kb.mozillazine.org/safemode)? 

If the program actually crashes, could you get us a Talkback ID (http://kb.mozillazine.org/talkback) for the crash?

Comment 2

[Stuart Engel]

(In reply to comment #1)
> We can't really do much with this report. 
> Does the download manager work properly when you disable all of your extensions
> by using safe mode (http://kb.mozillazine.org/safemode)? 
> 
> If the program actually crashes, could you get us a Talkback ID
> (http://kb.mozillazine.org/talkback) for the crash?
> 

Comment 3

[allan]

in safe mode it hangs every time when I try to alter anything to do with the download manager. why not make the manager an option. why does it have to be compulsory? . says its not responding when I use task manager.

Comment 4

[Ryan Flint [:rflint] (ping via IRC for reviews)]

If this is still a problem, please try deleting the downloads.rdf file in your profile (http://kb.mozillazine.org/Profile_folder) and see the MozillaZine forums (http://forums.mozillazine.org) for further assistance if required.