Very slow opening unread mails



13 years ago
13 years ago


(Reporter: earasan, Assigned: Bienvenu)


Firefox Tracking Flags

(Not tracked)




13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; digit_may2002)
Build Identifier: Mozilla 1.7.12

When i'm opening new mail(Unread) in my inbox .. its very very slow for opening small mail without having attachemnt... this problem i had only at inbox, other folders mail are opening normal speed...

and also i having Sophos Anti Virus Program .. if i stop this Sophos service, mails are opening without slow if i run the Sophos Anti Virus service, inbox unread mails opening very slow....

Kindly help... 

Reproducible: Always

We have Sophos Anti Virus software

Comment 1

13 years ago
Your inbox is one big file in MBOX format, so if sophos checks this file instead of checking just the new mail added to it it will take some time.
The size of the file isn't reduced when you delete or move mail, as mails only get marked deleted. The mails marked deleted are removed when you compress the folder. 
Right-Click on your inbox and select 'Compact This Folder'.
You can have it done automatically on a linit set in Edit->Preferences->Mail&Newsgroups->Offline&Disk Space
[x] Compact folders when it will save over [100]KB

Worksforme with 
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a1) Gecko/20060603 Mnenhy/ SeaMonkey/1.5a and multiple Mailaccounts.
Also, no response from the reporter for more than 3 months.  I am going to mark this worksforme, if a testcase, url, etc comes in, feel free to re-open.
Last Resolved: 13 years ago
Resolution: --- → WORKSFORME
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