321233 - versioncache not responding properly

Status: RESOLVED WORKSFORME

(Bugzilla :: Bugzilla-General, defect)

Description

[Greg Demetrick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

If I try to go to any page under my Buzilla install which has worked for months now, I get the following error: 

Software error:

./data/versioncache did not return a true value at globals.pl line 337.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
[Thu Dec 22 10:46:00 2005] query.cgi: ./data/versioncache did not return a true value at globals.pl line 337.

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If I delete the file and have the system recreate it, I get the same error. If I put some fake value into the file, I can get the next page to display but when the system recreates the file, I get this error. Permissions are set to the Windows equvalent of 777 and I can open up and edit the file in Emacs on Windows so I don't really see what the issue is.

Reproducible: Always

Steps to Reproduce:
1. Log into Bugzilla
2. Choose any page other than home.


Actual Results:  
Software error:

./data/versioncache did not return a true value at globals.pl line 337.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
[Thu Dec 22 10:49:52 2005] query.cgi: ./data/versioncache did not return a true value at globals.pl line 337.

Expected Results:  
Search Bugzilla Screen

This install is fully on Windows and has been working with out erro for months. SO kudos to you for that which is great!

Comment 1

[Greg Demetrick]

We found that the issue was a lack of hard drive space where BUgzilla is installed.Since it couldn't write the file due to lack of space, Buzilla didn't get what it needed to process any requests. Freeing up space on the drive fixed the issue. 

Comment 2

[Olav Vitters]

Thanks for following up. We reserve fixed for problems within Bugzilla, so I'm reopening to change the resolution.