becomes non resposive every time I close a .pdf

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
minor
RESOLVED INCOMPLETE
12 years ago
8 years ago

People

(Reporter: Angelica Perry, Unassigned)

Tracking

1.5.0.x Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 5-15-2010])

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

Each time I try to use adobe acrobat the file opens but upon closing it firefox becomes non responsive and has to be 'end now'

Reproducible: Always

Steps to Reproduce:
1. open a .pdf
2. close a .pdf
3.

Actual Results:  
blank screen with mozilla icon a the top

Expected Results:  
continue to work!

This happens to every one I have asked about it.  I hoped it would be fixed in 1.5 but I just downloaded 1.5 and am continuing to have the same incompatibility.
If Adobe Acrobat Reader 6, see Bug 214137.
If Adobe Reader 7, see Bug 318733.
Probably DUP of one of above bugs.
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 5-15-2010]
Version: unspecified → 1.5.0.x Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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