Error on install and opening - can't find hiddenwindow.html

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
13 years ago
11 years ago

People

(Reporter: Greg_youngs, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME - 06/19)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Mozilla 1.8b2

When installing and subsequently on opening get the error "the file /res/hiddenWindow.html cannot be found. Please check the location and try again"

Browser does open but will not connect to any site.  It did copy the proxy settings correctly from IE.  I was using Firefox.  The new version did load properly but also would not find any websites even though the proxy settings are correct.

Reproducible: Always

Steps to Reproduce:
1.Open browser
2.
3.

Actual Results:  
Same

Expected Results:  
Error above

Comment 1

13 years ago
*** Bug 321710 has been marked as a duplicate of this bug. ***
Have you verified if C:\Program Files\Mozilla Firefox\res\hiddenWindow.html really doesn't exist? And if you delete the install folder and install Firefox once again?
Have you configured your firewall to let Firefox through?

Comment 3

13 years ago
The problem appears to be that in this 1.8b2 version of Mozilla (Mozilla 1.8b2
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050702)

the hiddenWindow.html file is missing from: 
C:\Program Files\Common Files\mozilla.org\GRE\1.8b2_2005070205\res

when I put a copy of the file taken from C:\Program Files\mozilla.org\Mozilla\res into the directory mentioned above, the 'can't find' message goes away.

I'm not sure this problem is classified correctly.. 
Reporter, do you still see this problem with Firefox 2.0.0.4? If not, can you please close this bug as WORKSFORME. Thanks!
Component: Build Config → General
QA Contact: build.config → general
Whiteboard: CLOSEME
Version: unspecified → 2.0 Branch
Whiteboard: CLOSEME → CLOSEME - 06/19
Closing this bug as INCOMPLETE due to lack of updates. If you can still reproduce using Firefox 2.0.0.4 with a clean profile, please comment in this bug with details.

http://kb.mozillazine.org/Profile_Manager
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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