Closed Bug 323305 Opened 19 years ago Closed 19 years ago

Thunderbird crashes without reason

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: buchner.johannes, Assigned: mscott)

Details

(Keywords: crash)

Attachments

(3 files)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20060112 Firefox/1.6a1 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20060112 Firefox/1.6a1 Sorry that this is a so incomplete bugreport. My TB crashes without any obvious reason. Sometimes when i rightclick on a email, sometimes when i edit some preferences. I couldn't reproduce this bug! I hope I can give you a more detailed description when the bug occurs next time. When I try to start TB afterwards again, I the only thing I see is an empty window (I'll try to send you a screenshot). When I close it and start it again, the problem disappears. Reproducible: Couldn't Reproduce Steps to Reproduce: Thunderbird: version 1.6a1 (20060112) All extensions disabled.
Here we go. I had the bug again and was wise enough to turn on the quality feedback extension before. The output is added as attachment as well as the cute windows message.
Attached image Cute windows message
Actually, the crash dump isn't useful until it's been processed by the server it's sent to. You need to get the talkback ID for the crash, which can be retreived by opening up talkback.exe, which is in the extenstions\talkback@mozilla.org directory of wherever you have Thunderbird installed.
Severity: minor → critical
Keywords: crash
Summary: TB crashes without reason. → Thunderbird crashes without reason
Version: unspecified → Trunk
This bugs might should be closed as WFM, because I wasn't able to reproduce and talkback has the data anyway.
Marking as WORKSFORME per comment 6.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
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