323706 - Update Moz.com support page to point to mozilla.support.* newsgroups

Status: VERIFIED FIXED

(www.mozilla.org :: General, defect)

Description

[Chris Ilias [:cilias]]

Mozilla.com version of bug 323578 .

news.mozilla.com has been created as an alias to news.mozilla.org, so you can change the links to:
news://news.mozilla.com/mozilla.support.firefox
news://news.mozilla.com/mozilla.support.thunderbird

I don't know if you're obligated to put "Mozilla newsgroups are provided and hosted by Giganews Newsgroups."

I would add a patch, but there's no "Edit this page" link at the bottom of the page. :-(

Comment 1

[Reed Loden [:reed]]

(In reply to comment #0)
> I would add a patch, but there's no "Edit this page" link at the bottom of the
> page. :-(

Yeah, that's because only a small number of people have access to change www.mozilla.com.

Comment 2

[Chris Ilias [:cilias]]

How can I create a patch for this?

Comment 3

[Reed Loden [:reed]]

You could checkout the mozilla-com webtree and manually edit mozilla-com/src/support/index.html to reflect the change to mozilla.* newsgroups. After editing the file, use "cvs diff" to create a patch and then attach the patch to this bug.

Doctor would make this quite simple, but it seems doctor currently doesn't support anything under mozilla-com.

Due to restrictions on who is allowed to commit changes to mozilla-com (currently only 13 people), I can't easily change this for you like I did for mozilla-org.

Comment 4

[Chris Ilias [:cilias]]

Attachment: updated newsgroups

Okay, I'm new to CVS, so this patch may not be technically correct. I've updated the newsgroups, and changed "Outlook" to "Outlook Express". (Outlook isn't a newsreader. :-) )

Comment 5

[Chris Ilias [:cilias]]

Comment on attachment 209062 [details] [diff] [review]
updated newsgroups

Whoops. I misspelled Express.

Comment 6

[Chris Ilias [:cilias]]

Attachment: updated newsgroups

updated patch

Comment 7

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

Justdave, is this correct?

Comment 8

[Dave Miller [:justdave]]

The links work, if that's what you're asking.  Paul Kim signed off on creating the news.mozilla.com alias (the creation of it was Chris Ilias' idea), but I'm not sure on how/if they're (marketing folks) wanting to use it or if his intention on okaying it was just for convenience in case of typos or whatnot.

The newsgroups being pointed at are certainly more appropriate than what's there currently, the only thing I'm wondering about is the .org vs .com

Comment 9

[Chris Ilias [:cilias]]

If you decide to go with .org, I won't be offended. Some people have been saying that it just creates more confusion.

Comment 10

[Chris Ilias [:cilias]]

Who would I get to review the patch, and how would I do that?

Comment 11

[Chris Ilias [:cilias]]

So what's keeping this bug from progressing? Are we waiting for a decision regarding .com vs. .org?

Comment 12

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

OK, I'd say go with .org.

Comment 13

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

Checked in, with .org

Comment 14

[Chris Ilias [:cilias]]

Verified. Thanks David.