324269 - Quality feedback agent crashes Firefox 1.5

Status: VERIFIED DUPLICATE of bug 30141

(Firefox :: General, defect)

Description

[Richard Olson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

This has obviously been reported numerous times already.  I cannot understand the status of anything from rummaging through your bug report list.  It is most assuredly NOT resolved in any sense of that word.

Every time this agent pops up, at completely random times not under my control, it crashes Firefox completely.  It has interrupted large downloads, and it has happened when I have numerous tabs open.  It is EXTREMELY annoying.

Instead of destroying users' faith in an otherwise fine product, and instead of wondering who's going to fix it, may I respectfully suggest that you just STOP DOING THIS?  Whoever wrote this software is destroying your reputation.  A couple more times and I will uninstall Firefox forever and stop recommending it to anyone.

Reproducible: Always

Comment 1

[Steve England [:stevee]]

It pops up _because_ firefox has crashed. When firefox encounters a fatal error, the Feedback agent (talkback) is launched to allow end users like yourself to submit crash data to Mozilla engineers so they can track down why you crashed.

Comment 2

[Ryan Flint [:rflint] (ping via IRC for reviews)]

*** This bug has been marked as a duplicate of 30141 ***

Comment 3

[Richard Olson]

Okay, I did not understand that from anything I read in the bug list, nor did I understand it from the text of the popup dialog.  However, the agent simply doesn't work, in my experience.  Sometimes Firefox manages to shut down, but I have at other times had to cold-boot my PC.  I am done now.

RNO