If reporter fails to send report then no way to go back to retry or copy field content.

NEW
Assigned to

Status

Other Applications
Reporter
12 years ago
11 years ago

People

(Reporter: tom.rathbone, Assigned: raccettura)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.8) Gecko/20060122 Firefox/1.5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.8) Gecko/20060122 Firefox/1.5

After writing a long site report I tried to submit and was presented with the following error:

Error message - "There was an error creating the report, and so no information
was sent to mozilla.org"
Error Details - "Invalid Localization"

This is not however the bug I report here.  The problem is that after the submission fails there is no way to go back and retry or to copy/cut the text from the fields (if I could have then I'd have resubmitted the text using a different build of the browser without the localization issue.

Reproducible: Always

Steps to Reproduce:
[Happens every time there is an error]

1. Fill out a site report in the reporter tool.
2. Submit
3. On failure, try to get back to previous page of wizard.

Actual Results:  
Back button is disabled.

Expected Results:  
Should have been able to go back to previous page of wizard to retry or copy the content of the form.

Bug filed about the localization issue in the Gentoo bugzilla:
http://bugs.gentoo.org/show_bug.cgi?id=119879

Comment 1

12 years ago
Product: Other Applications, Component: Reporter?
Assignee: nobody → robert
Component: General → Reporter
Product: Firefox → Other Applications
QA Contact: general → xul-client
(Assignee)

Updated

11 years ago
Status: UNCONFIRMED → NEW
Ever confirmed: true
(Assignee)

Comment 2

11 years ago
Created attachment 237856 [details] [diff] [review]
Patch v1
(Assignee)

Comment 3

11 years ago
Comment on attachment 237856 [details] [diff] [review]
Patch v1

This should make 1.8.1.  UI Fix, no real risk.
Attachment #237856 - Flags: review?(gavin.sharp)
Attachment #237856 - Flags: approval1.8.1?
(Assignee)

Updated

11 years ago
Attachment #237856 - Flags: approval1.8.1?
Comment on attachment 237856 [details] [diff] [review]
Patch v1

r=me, assuming you've tested that nothing bad happens when going back.
Attachment #237856 - Flags: review?(gavin.sharp) → review+
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