324791 - Crash when clicking a link with a long href url

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Rob Siklos [:robzilla]]

I got a HTML message with a link to a really long URL in it (976 chars).

When I click on the link, Thunderbird crashes hard - the window just disappears, and I don't even get the Talkback window or the Microsoft "Send Error Report" thingy.

Comment 1

[Rob Siklos [:robzilla]]

Attachment: test case

Open the attached using File->Open Saved Message, then click on the link.

The only extensions I have installed are Mozilla Calendar 0.2.0.20060116 and Talkback 1.5

Comment 2

[David :Bienvenu]

I tried this with a trunk build - it worked fine and loaded the url successfully in firefox. So someone else will have to try to reproduce this, but I suspect something in your setup

Comment 3

[Andreas Mantik]

This is actually reproducible, but unfortunately not in every computer (or system).  I've installed the nightly build, and it still cause the same problem.

System that fails:
I have a Pentium D 840 desktop with, 1 gig ram.
windows xp media center, version 2002 sp2.
Nightly build thunderbird on July 14, 2006, 12:00 PM PST
fails with thunderbird version 1.5.0.4 with stranger resutl:
- sometimes crashes instantly 
- when not crashes, the pull down main menu is not hightlighted incorrectly, and no other links can be opened.

System that works:
Laptop Pentium M 1.4 GHz Samsung, windows xp home ed, sp2.
works fine with version 1.5.0.4

Don't know why it works, don't know why it fails.
Wasn't sure at first that this is a bug, until I see this thread.
Hopefully someone on the dev side can reproduce this bug.

Comment 4

[Adam Guthrie]

Rob, getting a Talkback ID for the crash would help us here, too. http://kb.mozillazine.org/Talkback

Comment 5

[Rob Siklos [:robzilla]]

Sorry, I can't reproduce it anymore.  I originally reproduced it at work, but I use outlook now and don't have TB installed.  At home, TB doesn't crash.

Andreas, are you able to help?

Comment 6

[Andreas Mantik]

Attachment: details saved from talkback crash report

Comment 7

[Andreas Mantik]

Yes of course,
I've attached the latest details.  I've submitted 3 crash report with id:
TB20959450W, TB20955740M, TB20955630X

In general, does submitting multiple crash report on the same bug cause confusion?  Should I just restrain to only submit 1?

Comment 8

[Adam Guthrie]

Hrm... those stacks aren't very useful. Can you try installing a different version of Thunderbird and crashing again?

Also, what are you using to test this, Andreas? The testcase in the bug?

(As for submitting IDs, it probably won't hurt to submit as many as you want, but if you're crashing every 5 minutes then it's probably just best to submit only a few.)

Comment 9

[Andreas Mantik]

The case I use is different.  here it is
http://e.staples-deals.com/passthru.aspx?c=232&prod_id=107009&status_id=4012030645&redirectURL=http%3A%2F%2Fwww%2Estaples%2Ecom%2Fwebapp%2Fwcs%2Fstores%2Fservlet%2FStaplesCategoryDisplay%3FstoreId%3D10001%26langId%3D%2D1%26catalogIdentifier%3DHC2%26identifier%3DHC2%26cm%5Fmmc%3Demail%5Fretail%2D%5F%2Dcons%5Fchainwide%5F071406%2D%5F%2DBusiness%5FCustomer%2D%5F%2DSpecials%5FTab%26cm%5Flm%3Dex%3AAMANTIK%40UCLA%2EEDU

but when i use the test case on this page, it crashes also, so I thought the problem is similar.

i've just installed version 1.5.0.4 back
it is harder to crash the thunderbird in this version, but like I said,
after clicking the link (on both test case) it doesn't want to open other links.  Even after I close tb, it doesn't remove itself from the process, and talkback doesn't think it as a crash.  Here is the two crash id I got related to this TB20961206Y, TB20954572H.

Thanks for looking into this matter

Comment 10

[Tony Mechelynck [:tonymec]]

see also Firefox2/Linux bug 371343 - crash clicking on a long link. Related? Different product, different version, different platform... but similar symptoms.

Comment 11

[Wayne Mery (:wsmwk)]

Andreas, unfortunately your talkback ids have aged off the database. Can you repeat and post a new talkback id, using a current version of thunderbird (or trunk)?

attachment 229293 [details] WFM version 3.0a1 (20070421)

Comment 12

[Andreas Mantik]

After installing v2 Thunderbird the problem disappears (at least in mine).  I hope it does the same with everyone.  Sorry can't provide with talkback id for those who curious what really happened.

Comment 13

[Wayne Mery (:wsmwk)]

test message from comment 1 works FM.  And in comment 5 reporter Rob is says he's not in a position to test. so closing this WFM.

Comment 14

[Rob Siklos [:robzilla]]

Ya, doesn't crash for me anymore (TB 2.0.0.0)