324851 - Large uploads time out before completed

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Richard O'Brien]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

Firefox 1.5, with the new time out page seems to time out large uploads (8MB-20MB) before they are completed.  We did not experience this pre- v1.5.

Would it be possible to allow for a pref setting for the time out period?

Reproducible: Sometimes

Steps to Reproduce:
depends on speed of internet/time of day.  If the file is able to reach the destination before the time out we are OK...but if UL is at all slow then the time-outs occur.

Comment 1

[John Lee]

Possibly invalid.

Servers may time out on a lengthy connection. Apache for instance, with its default timeout setting, may kill any attempts to upload that takes longer than 5 minutes. Additionally, server-side scripts (like PHP) may also have their own timeout settings.

These factors have not been mentioned in the bug report, and therefore possibly not considered by the reporter.

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.