325095 - repeated alert about send failed importing mailboxes from Eudora 4.0

Status: RESOLVED WONTFIX

(Thunderbird :: Migration, defect)

Description

[Leo Smith]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

Attempting to import mailboxes from Eudora 4.0

After some point - not the same point at all but I cannot identify the differences - the import process halts with a dialogue box saying

SEND MESSAGE ERROR
Unable to send message
Error writing temporary file

This box WILL NOT CLEAR - I have to kill the whole program.

I can't find any log files, or a way to import on a mailbox by mailbox process..

It's a shame, because this looks a nice mail client..and I want to use it under Linux eventially..but I need SOME way to get old Eudora mail imported.


Regards
Leo Smith




Reproducible: Always

Steps to Reproduce:
1. Attempt to import mail...

Actual Results:  
No special steps. At some randomm point, the box pops up with more or less mail having been imported.

Expected Results:  
The error box pops up and will always re-spawn itself. Memory leak?


Worked? Given me more information to allow me to analyse?

Comment 1

[Adam Guthrie]

Could you install with talkback and get a talkback ID for the crash? http://kb.mozillazine.org/Talkback

Comment 2

[Leo Smith]

Use of Talkback does not give any useful information.

The program itself does not crash as such...it merely goes into an infinite repeat of the message box as described. Attempting to clear the message box results in a new one being spawned.

I have occasionally seen this behaviour with one other program..

I am able to close the import process but Thunderbird itself remains locked in this seemingly infinite loop of error messages.

Comment 3

[Leo Smith]

Well..I found a workaround...I jammed a ruler into the Enter key :-) and after several thousand iterations of the error message, the import completed..

seems that maybe the error message was not fundamental to the import process..perhaps system resources were dragged down to a level that some other aspect of Thunderbird was not able to work...I had turned off all incoming mail on thunderbird, so I  do not know WHAT it might have been trying to do that caused that error.

Anyway, its working for now as a mail program...and a news program. I hope this helps someone else who comes across the same problem.

Comment 4

[David :Bienvenu]

confirming, changing summary, removing crash keyword.

Comment 5

[Matt Dudziak]

Once the Thunderbird team incorporates the Eudora 8 (Penelope) importers, this should be fixed.

Comment 6

[Wayne Mery (:wsmwk)]

(In reply to comment #5)
> Once the Thunderbird team incorporates the Eudora 8 (Penelope) importers, this
> should be fixed.

Penelope ppl, do you believe this is now fixed?

Comment 7

[Matt Dudziak]

(In reply to comment #6)
> (In reply to comment #5)
> > Once the Thunderbird team incorporates the Eudora 8 (Penelope) importers, this
> > should be fixed.
> 
> Penelope ppl, do you believe this is now fixed?

I believe it is fixed in Eudora, which you can get from http://eudora.com/betas/

Use Eudora to do the import, then if you like you can stick with Eudora or use Thunderbird as they both look at the same settings and mail.

Matt

Comment 8

[Jeff Beckley]

This should be fixed in TB as well, but I haven't tried it.  Maybe someone is willing to test it out?

Comment 9

[:aceman]

Importing from Eudora was removed from Thunderbird in bug 1243498.
Please see http://kb.mozillazine.org/Importing_from_Eudora_-_Thunderbird on how you can still import from Eudora if you need that.